Financial Aid Counselor I

Search by Keyword Location When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures. Radius Select Radius 5 miles 15 miles 25 miles 35 miles 50 miles Financial Aid Counselor I Los Angeles, CA Apply Current employees apply here Job ID REQ20179123 Category Business and Financial Management Helpful Information for Applicants External Applicants Internal Applicants (Current USC Employees) The Office of Financial Aid is seeking a Financial Aid Counselor I to join our team! The Financial Aid Counselor I performs need assessments for students requesting financial aid. Provides counseling and assistance in matters pertaining to financial aid packaging. Conducts need analysis to determine student financial aid packaging options based on individual case circumstances. Reviews student applications for consistency and completeness, verifies accuracy of student and family reported information, and certifies applications. Maintains accurate and thorough file documentation. Provides interpretation of financial aid policies and assists in problem-solving. The selected candidate will be expected to maintain currency on financial aid packages, state and federal regulations related to financial aid, and University policies and procedures. Document ProcessingDetermine when documents were submitted to the Financial Aid Office (FAO)Understand how documents are received and processed Need Analysis and VerificationUnderstand information provided on FAFSA, CSS PROFILE federal income tax returns and W2s, and USC formsBecome proficient at processing both Tier 1 and Tier 2 filesReview Special Circumstances letters/information presented by familiesProcess Tier 1 Budget, Late, Housing and Computer appeals Aid CoordinationAnalyze the cost of attendance and budget for a studentDifferentiate between types of aid used to create a financial aid packageAdd awards to a student’s package as directed by a manager LoansIdentify the different loan programs on SISOriginate Stafford and PLUS loansTroubleshoot issues regarding disbursement of loan fundsAssist with SAP or R2T4 as directed by a manager OutreachParticipate on phone contact shiftsAttend FAO events as needed (both on and off campus) Compliance and TrainingUse the FSA Handbook, Dear Colleague Letters, NASFAA resources, etc. to research federal regulationsIdentify student and program eligibility issuesAssist with audits and self-assessments as neededDraft policies and procedures for the Knowledgebase Please submit a cover letter and resume as part of your application. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values (opens in new window). The hourly range for this position is $25.00 - $30.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 0 - 6 months Minimum Field of Expertise: Financial analysis and evaluation Job ID REQ20179123 Posted Date 08/13/2026 Apply Current employees apply here SHARE FacebookXLinkedInEmail Related Content Our Mission USC’s central mission is the development of human beings and society as a whole through the cultivation and enrichment of the human mind and spirit. Learn More July 28, 2025 Mission & Values Blog - Hub Page Related Content USC and SoCal Rooted in LA, USC partners with local communities to uplift education, well-being, and opportunity across Southern California. Learn More July 28, 2025 Culture & Community Blog - Hub Page Related Content USC News Explore the latest stories of impact, innovation, and Trojan spirit shaping USC and the world beyond. Learn More July 28, 2025 USC News Blog - Hub Page Related Content Jobs for You Featured JobsSaved JobsViewed Jobs Monitor Secretary - Emergency Room - Per Diem 12 Hours Day (6:00 AM to 6:30 PM) (Union, Non-Exmept) Arcadia, California Mobile Dental Clinic Driver Los Angeles, California Financial Aid Counselor I Los Angeles, California Financial Aid Counselor I Los Angeles, California No Saved Jobs. View All Jobs Monitor Secretary - Emergency Room - Per Diem 12 Hours Day (6:00 AM to 6:30 PM) (Union, Non-Exmept) Arcadia, California Mobile Dental Clinic Driver Los Angeles, California Sign Up for Job Alerts Don't see what you're looking for? Sign up and we'll notify you when new roles become available. Job Alerts Don't see what you’re looking for? Sign up and we'll notify you when roles become available. All fields are required. First name* Last name* Email address* Interested InSelect a Job Category OR School/Division from the list of options. Finally, click "Add" to create your job alert. Job CategorySelect a Job CategoryAcademic AdvisingAcademic Advising and Career CounselingAccounting, Finance and BankingAdministrationAdministrative SupportAthleticsAuxiliary ServicesBiomedicalBusiness and Financial ManagementChild Care ServicesClinical AdministrationData AnalysisDentistryDevelopment and FundraisingFacilities ManagementFacilities Management and ConstructionFacultyFaculty and TeachingFaculty DevelopmentGeneticsGrants Administration & Sponsored ProgramsHealth and Medical ServicesHuman ResourcesInformation TechnologyInformation Technology ServicesInstitutional Research and PlanningKeck Medicine of USCLaboratoryLaboratory and ResearchLegal ServicesMarketing and EventsNursingNursing ServicesPharmacyPhysician AssistantPostdoctoralPublic SafetyResearch and Clinical SupportResearch and Grants AdministrationSocial WorkSpeech TherapyStudent Support ServicesSupport ServicesTechnicianTherapy and RehabilitationUSC Job FamiliesWhen autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures. School/DivisionSelect OneKeck Medicine of USCKeck School of MedicineAuxiliary ServicesHerman Ostrow School of Dentistry of USCDornsife College of Letters, Arts and SciencesHerman Ostrow School of DentistrySol Price School of Public PolicyEnrollment ServicesMarshall School of BusinessKeck School of Medicine of USCViterbi School of EngineeringAlfred E. Mann School of Pharmacy and Pharmaceutical SciencesUSC Credit UnionFacilities Management ServicesUniversity RelationsGould School of LawHuman Resources, Ethics, and ComplianceCommunicationsInformation Technology ServicesOffice of the ProvostSchool of ArchitectureAdministrative OperationsSOWKUSC Keck School of MedicineAnnenberg School for Communication and JournalismAthleticsBovard CollegeOffice of ResearchSchool of Cinematic ArtsCapital ConstructionDworak-Peck School of Social WorkFinancial and Business ServicesKaufman School of DanceLeonard Davis School of GerontologyOffice of the General CounselRossier School of EducationGlobal and Online InitiativesKeck School Of MedicineLibrariesOffice of the ComptrollerPresidentRoski School of Art and DesignThornton School of MusicUSC Dornsife College of Letters, Arts and SciencesUniversity Advancement Business and Financial Management, Los Angeles, California, United StatesRemove Confirm Email By signing up, I acknowledge I have read the USC privacy policy , and I wish to receive email and SMS communications. I understand I can opt-out from receiving email and SMS communications at any time. Financial Aid Counselor I Los Angeles, CA Apply Current employees apply here Job ID REQ20179123 Category Business and Financial Management Helpful Information for Applicants External Applicants Internal Applicants (Current USC Employees) The Office of Financial Aid is seeking a Financial Aid Counselor I to join our team! The Financial Aid Counselor I performs need assessments for students requesting financial aid. Provides counseling and assistance in matters pertaining to financial aid packaging. Conducts need analysis to determine student financial aid packaging options based on individual case circumstances. Reviews student applications for consistency and completeness, verifies accuracy of student and family reported information, and certifies applications. Maintains accurate and thorough file documentation. Provides interpretation of financial aid policies and assists in problem-solving. The selected candidate will be expected to maintain currency on financial aid packages, state and federal regulations related to financial aid, and University policies and procedures. Document ProcessingDetermine when documents were submitted to the Financial Aid Office (FAO)Understand how documents are received and processed Need Analysis and VerificationUnderstand information provided on FAFSA, CSS PROFILE federal income tax returns and W2s, and USC formsBecome proficient at processing both Tier 1 and Tier 2 filesReview Special Circumstances letters/information presented by familiesProcess Tier 1 Budget, Late, Housing and Computer appeals Aid CoordinationAnalyze the cost of attendance and budget for a studentDifferentiate between types of aid used to create a financial aid packageAdd awards to a student’s package as directed by a manager LoansIdentify the different loan programs on SISOriginate Stafford and PLUS loansTroubleshoot issues regarding disbursement of loan fundsAssist with SAP or R2T4 as directed by a manager OutreachParticipate on phone contact shiftsAttend FAO events as needed (both on and off campus) Compliance and TrainingUse the FSA Handbook, Dear Colleague Letters, NASFAA resources, etc. to research federal regulationsIdentify student and program eligibility issuesAssist with audits and self-assessments as neededDraft policies and procedures for the Knowledgebase Please submit a cover letter and resume as part of your application. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values (opens in new window). The hourly range for this position is $25.00 - $30.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 0 - 6 months Minimum Field of Expertise: Financial analysis and evaluation Job ID REQ20179123 Posted Date 08/13/2026 Apply Current employees apply here