Financial Aid Coord-Verfi

About the role

The Program Coordinator is a member of the office team responsible for the administration and coordination of the federal Title IV verification and file review process associated with the Free Application for Federal Student Aid (FAFSA), as well as the financial aid over-award resolution process. The annual FAFSA volume currently exceeds 100,000 records for over 50,000 federal student aid applicants. The coordinator will manage or assist in office processes related specifically to verification, processing, and file review, and will participate in the office's general student advisement services as well as aid application review, eligibility checks, analysis, follow-up, and awarding processes.

Responsibilities

• Administer and coordinate federal Title IV verification and file review processes for FAFSA applications
• Manage financial aid over-award resolution processes
• Process and review student aid files (annual volume exceeds 100,000 records for 50,000+ applicants)
• Provide general student advisement services
• Conduct aid application review, eligibility checks, and analysis
• Perform follow-up and awarding processes
• Maintain confidentiality of student records
• Communicate thoroughly and accurately with diverse populations, colleagues, and outside agencies
• Make independent but accurate judgments within federal and university policies
• Learn and maintain working knowledge of FAA Access to CPS system and university financial aid policies and procedures

Requirements

• Experience in financial aid program administration
• Analytical and complex processing capabilities

Skills

• Ability to work with and maintain confidentiality of records
• Ability to plan, organize, and prioritize work
• Ability to communicate thoroughly and accurately with diverse populations, colleagues, and specific outside agencies
• Ability to make independent but accurate judgments
• Leadership capabilities
• High energy level and dedication to outstanding student service
• Ability to work independently within a highly integrated team environment
• Willingness to learn and maintain knowledge of federal student aid verification, file review processes, FAA Access to CPS system, and university financial aid policies and procedures

Benefits

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Schedule

Full Time

Department: EM Financial Aid and Scholarships. Application review begins after five business days; position closes November 29, 2026.