Financial Aid Compliance Reviewer Senior - CCC

Position Overview Financial Aid Compliance Reviewer Senior Pay grade: $26-27.00 The Compliance Reviewer, Senior is accountable for completing the second level review of student financial aid files. This position processes, reviews, and determines if the file is compliant with federal, state, and institutional related guidelines. This position strictly adheres to guidelines and protocols established by the Department of Education’s federal student aid programs. As a key advisor and subject matter expert, this position may deliver targeted training programs, collaborate with leadership on policy implementation, and partner with cross-functional teams to streamline financial aid workflows. Additionally, this role supports audit readiness, proactively mitigates risks, and fosters a culture of compliance and accountability across multiple campuses. In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campusesPaid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)Retirement Matching: 50% match on the first 6% of your contributions after 90 daysPaid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new babyCompetitive Insurance: Health, vision, and dental coverage for you and your dependentsPet Insurance: Competitive coverage for your furry family members through ASPCAHealth Plan Enrollment: Eligibility starts first of the month following completing one full month of employment What You'll Do Principal Accountabilities & Deliverables Conduct second-level file reviews for financial aid applications across all student statuses (new, continuing, re-entry, withdrawn, and graduates)Comply with, and adhere to, federal, state, and institutional financial aid regulations, including U.S. Department of Education Federal Student Aid (FSA) requirementsIdentify and resolve conflicting information, verification issues, C-codes, professional judgments, and awarding discrepanciesAct as a liaison between the Corporate and Campus financial aid teams, ensuring alignment of practices across multiple locationsCollaborate with internal stakeholders, including compliance, student services, and enrollment teams, to drive process consistencyProvide recommendations to senior leadership based on compliance trends and institutional needsProvide clear guidance, responsive support, and a positive student experienceSupport internal and external audit processes, ensuring all required documentation and compliance measures are metProactively identify and address potential risks that could impact financial aid eligibility or regulatory standingMaintain up-to-date knowledge of Title IV regulations, financial aid policies, and industry best practicesTrack and analyze team compliance accuracy ratesDevelop and maintain comprehensive reporting to highlight strengths and pinpoint recurring errorsImplement corrective action strategies for compliance gaps and risk mitigationDesign and deliver targeted training programs for campus financial aid staff to address error trendsServe as a subject matter expert, providing ongoing guidance and technical supportFoster a culture of continuous improvement by coaching staff on best practices and regulatory updatesOther duties as assigned. What You'll Bring Education / Experience HS Diploma / GED (required); Associate degree in business, accounting, finance or other related field (preferred)Minimum of five (5) years of experience in Financial Aid and/or Financial aid packaging (required)Packaging in a Non-Standard Term, Non-Term, Clock to Credit Hour environment (required)Must not currently be in default on any federal student loans or go into default on any federal student loans while employedStrong working knowledge of:Financial aid regulations (especially DOE and state specific regulations)Principles and procedures for auditing and correcting financial aid filesRecord keeping, versioning, document retention and other administrative processes and proceduresCustomer service best practices and processes Skills Strong knowledge of financial aid file composition and requirementsActively look for ways to assist with employee's needsUnderstand the implications of new information for both current and future problem-solving and decision-makingBe aware of others' reactions and understanding why they react as they doIdentify complex problems and reviewing related information to develop and evaluate options and implement solutionsPresent ideas in a clear and compelling manner, both verbally and in written formatExceptional listening and conflict resolution skillsIntermediate level presentation and training facilitation skillsDrive, and be accountable for, results in a fast-paced environmentIntermediate level proficiency with productivity software (MS Office) Standard Abilities Able and willing to:Communicate, think, learn, and reasonUse computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasksSafely ambulate and/or maneuver when on-site at Company locationsDemonstrate and utilize active listening, inductive reasoning, information ordering and category flexibilityAbility to use good judgment, problem-solving and decision-making skillsAbility to maintain confidentiality and manage sensitive information with discretionAbility to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneouslyAbility to gain, understand and apply information and data as it relates essential functions of the positionAbility to foster long-term relationships with stakeholders Work Environment Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. This position is designate as remote. Employees must meet minimum technical standards for eligibility and participation. Travel RequirementsNone About Us Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.