Financial Aid Assistant II

Responsibilities

• Ensure high customer service standards are maintained when dealing with students and associates.
• Monitor and organize campus supplies and order new supplies as needed.
• Keep secure and distribute campus Amex, ensure pre-approvals have been obtained and receipts are returned.
• Organize and collect for campus charitable fundraisers.
• Accept student payments.
• Assist in student payment collections.
• Assist students with Touchnet and Bank Mobile issues.
• Assist with campus Federal Work Study students, ensure program compliance.
• Assist students with FAFSA completions, Master Promissory Notes, TAP and Entrance Counseling.
• Assist in helping to reach out to students that have outstanding requirements to complete.
• Assist in tracking and completing Bookstore returns.
• Assist in applying charges to student’s accounts.
• Other functions and responsibilities as assigned.

Qualifications and Experience

• Associates Degree is required, Bachelor’s Degree strongly preferred.
• Experience in computer applications, including Word, Excel, Outlook.
• Experience in Oracle and Banner a definite plus.
• Excellent organizational and analytical skills.
• Ability to interact with a diverse student and staff population.
• Ability to multi-task in a fast-paced environment.
• Personal transportation required.

Pay

Salary: $42,500 ($20.43 per hour)

This position is eligible for overtime.

Note: The compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.