Financial Aid Assistant I-III

About the role

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.

Responsibilities

The Financial Aid Assistant I-III, under general supervision, performs administrative financial aid duties and assists students and their families with Financial Aid applications, processing aid, outreach, and reporting. Each Financial Aid Assistant will have general duties, but will also become a subject matter expert in one area, such as, but not limited to loans, private aid, federal aid, state aid, or scholarships, depending on staffing needs.

Key areas of responsibility include:

• Student Support: Provides information to students and families on federal, state, institutional, and private financial aid programs, including eligibility, application procedures, and debt management.
• Reporting and Data Management: Works with confidential documents and financial aid systems to manage student records, enters, verifies, and retrieves data from student information and financial aid systems, and reviews documents for completeness and accuracy.
• Outreach and Engagement: Represents Student Financial Services at tabling events to engage with current and future students and their families.

Qualifications

Qualifications vary by level:

• Level I: High school diploma or GED and 3 years of related experience, or Associate’s degree and 1 year of related experience
• Level II: High school diploma or GED and 4 years of related experience, or Associate’s degree and 2 years of related experience, or Bachelor’s degree
• Level III: High school diploma or GED and 7 years of related experience, or Associate’s degree and 5 years of related experience, or Bachelor's degree and 3 years of related experience, or Master’s degree and 1 year of related experience

Skills

Required skills include:

• Proficiency in Microsoft Word, Excel, and Outlook
• Excellent communication and interpersonal skills
• Empathy and patience in dealing with students and families
• Ability to multi-task and adapt to progressive changes
• Attention to detail
• Ability to analyze data and take corrective action, as appropriate
• Ability to complete work independently

Benefits

Benefits include:

• Insurance: Medical, Dental, Vision, Life, Accidental D&D, Long Term Disability, Flexible Spending Account, and Day Care Spending Account
• Dual Career Partner Program
• On-campus wellness opportunities
• Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
• Tuition benefits: 100% tuition coverage for up to 18 credit hours per fiscal year
• Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP), Voluntary Tax Deferred Account/Deferred Compensation Plan
• Time Off: 8+ hours of vacation paid time off every month, 8 hours of sick leave time off every month, 8 hours of paid time off for Birthday leave, 12-15 paid holidays each year

Pay

Salary is dependent upon education and experience, with hourly rates as follows:

• Financial Aid Assistant I: Up to $15.70 Hourly (Up to $32,656.00 Annually, Approximately)
• Financial Aid Assistant II: Up to $16.83 Hourly (Up to $35,006.40 Annually, Approximately)
• Financial Aid Assistant III: Up to $19.54 Hourly (Up to $40,643.20 Annually, Approximately)