Financial Aid Advisor

About the role

The Financial Aid Advisor works with prospective and current students and their families to assist them in the application process for financial aid programs. This role reports to the Director of Financial Aid and has accountability to the Campus President/Director.

Responsibilities

• Assist students and parents in applying for Federal Student Aid and private funding for their program.
• Provide information to students and parents regarding financial aid program requirements and application procedures, including rights and responsibilities.
• Review financial aid application information, forms, and documentation for completeness and accuracy.
• Review resulting ISIR and ensure accuracy of award data in Campus Nexus and Campus Ivy Core systems.
• Complete verification process, where necessary, of information reported on student ISIR to determine eligibility.
• Maintain accurate reporting as needed.
• Provide entrance and exit counseling to prospective and current students.
• Respond accurately to questions, inquiries, or requests for information from students or parents.
• Maintain complete and accurate files and paperwork.
• Maintain a close working relationship with Admissions, Registrar, and other campus personnel.
• Maintain professional working relationships with vendors and partners.
• Remain current on all applicable laws and regulations; ensure compliance in all areas.
• Participate in all financial aid training, meetings, and events as assigned.
• Perform all other duties as assigned.

Requirements

• Knowledge of Federal Student Aid programs and guidelines.
• Knowledge of Veteran Benefit programs preferred.
• Excellent customer service, communication, organizational, and interpersonal skills.
• Strong work ethic with the ability to coordinate multiple tasks while meeting required deadlines.
• Capable of working independently as well as in a team environment.
• Proficient with basic office equipment, computers, and applications including Microsoft Office Suite.
• Strong time management skills and ability to work well under pressure.
• Able to multitask, prioritize, and demonstrate problem-solving skills.
• Demonstrated ability to establish and maintain effective working relationships with students, staff, faculty, and the public.
• Ability to work effectively with a diverse student population.
• Excellent written and verbal communication skills.
• Ability to manage sensitive, confidential issues.
• Computer literacy, including working knowledge of Microsoft Office applications (Word, Excel, Outlook) and internet use.
• Not in default on any student loans; ability to obtain Federal Student Aid token.
• Ability to work a flexible schedule, which may include holidays, evenings, and weekends.

Qualifications

• High School diploma or equivalent is required.
• Associate degree preferred.
• A minimum of one year of Financial Aid experience is preferred.
• Working knowledge of Campus Nexus and/or Campus Ivy Core systems preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Pay

Salary starts at $45,000 annually; negotiable based on experience and qualifications.

Schedule

• 8-hour shifts
• Monday to Friday

Work Location: One location