Financial Aid Administrator

Awarding

The Financial Aid Administrator serves as a primary point of contact for prospective and current students and their families regarding financial aid, required documentation, and eligibility requirements. This role collaborates closely with Financial Aid and Admissions staff to deliver timely and accurate support throughout the enrollment process. They oversee the preparation and distribution of financial aid award notifications for undergraduate and graduate students, determine eligibility for Georgia state aid programs, and manage the awarding, reconciliation, and monitoring of state scholarship funds. This role assists with appeals and professional judgment reviews, submits scholarship reports, and proactively communicates eligibility concerns to students and families.

In addition, the Financial Aid Administrator maintains financial aid communications channels, coordinates financial aid marketing initiatives, participates in recruitment events, supports annual audit preparation and compliance activities, and performs additional duties as assigned by the Director of Financial Aid.

Georgia Compliance

Oversees the pre-awarding process and the preparation of mailed and emailed financial aid offers, including undergraduate and graduate programs. Determines Georgia state funds eligibility and award accordingly. Notifies families of the necessary steps for ensuring Georgia eligibility, including home-schooled students, based on test scores and HOPE retroactively. When possible, notifies families and students when in danger of losing Georgia scholarship funds. Balances Georgia state funds at least every semester with Georgia, the Financial Aid Office, and the Accounting Office.

Other Duties

Participates in recruiting events on campus. Maintains the financial aid inbox and phone line. Responsible for all financial aid marketing (website, brochure, etc.). This includes exploring new opportunities for marketing (videos, financial aid info nights at local schools, etc.). Aids in financial aid audits - Audit preparation is done on an annual basis and involves preparing reports, reviewing student files or awards, and providing other information as requested by the independent audit firm or the state agency. Performs other duties as assigned by the Director of Financial Aid.