Financial Advisor Coordinator - Southeast Financial (On-Site)

About the role

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. This position is responsible for scheduling appointments for members, Associate Financial Professional, Financial Service Representatives, and/or Lead Financial Professional, marketing the Wealth Management Solutions program to Credit Union employees and members, as well as performing administrative functions in support of the Wealth Management Solutions program.

TruStage may process applicant information using an Artificial Intelligence (AI) tool that generates a screening score based on how well applicant information matches the requirements and qualifications for the position. Recruiters use the score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.

Responsibilities

• Support the marketing efforts of the program
• Assemble seminar packets
• Coordinate logistics of seminars
• Maintain lobby marketing materials supply
• Coordinate mailings
• Execute basic marketing activities at the member level (birthday cards, newsletters)
• Administrative support to Advisor(s)
• Coordinate the advisor(s) schedule
• Maintain advisor(s) calendar
• Set up and confirm appointments with members
• Manage phone calls for advisor(s)
• Order supplies
• Create and manage contact information
• Support success of program
• Coordinate and track referrals
• Conduct training with CU employees on program processes
• Program reporting
• Support TWMS Compliance initiatives
• Maintain confidential member information by adhering to TWMS’s policies and procedures for data security and privacy

Requirements

• High school diploma or equivalent work experience
• Ability to work well within a team environment, as well as independently
• Strong organizational skills
• Strong communication skills both verbally and in writing
• Comfortable working both face-to-face and over the phone with people
• Strong attention to detail
• Previous experience with Salesforce and proficient with Microsoft Office tools

Qualifications

• Prior Financial Services/Insurance