Finance, Lead Systems Analyst

With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc.

Benefits

• Comprehensive benefits package including health, dental, vision
• 401k
• Paid time off
• Life insurance
• Wellness perks
• Benefits begin the month following the hire date

Pay

The annual salary for this position ranges from $105,000 - $125,000 plus a 10% bonus target. Starting salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset, and varies by geographic location.

Responsibilities

• Lead and facilitate the resolution of production support issues in the respective functional area
• Be responsive in dealing with production issues depending on severity and priority
• Perform root cause and trend analysis to resolve problems thoroughly
• Lead and facilitate the definition and implementation of optimum end-to-end processes for the business
• Provide functional expertise and guide solution design to ensure successful and planned business outcomes
• Conduct requirements, fit-gap, solution, etc. workshops, plus work with business function leads and/or representatives from other areas to ensure seamless integration with their processes
• Collaborate with other functional team members to develop standard/global processes where possible while ensuring regional and local needs
• Identify software gaps, evaluate and provide alternative solutions and recommendations, and work with business owners and team members to determine a satisfactory approach
• Lead and facilitate the delivery of project deliverables required to ensure an effectively functioning system (ERP, CRM, etc.)
• Lead development, review, and approval of requirements for the system (ERP, CRM, etc.), reporting, KPIs, and analytics
• Participate in the analysis and design of any necessary modification; work closely with development team members on the development, testing, and implementation of the required modifications
• Lead testing plans and scenarios development, test execution, and results tracking, ensuring all aspects of system functions are thoroughly tested through all phases
• Participate in the development and documentation of security requirements for all users
• Ensure business units are ready for systems migrations (ERP, CRM, etc.)
• Lead deployment testing
• Lead training requirements definition, authoring, and testing
• Work the Change Management process and functional team members to develop a comprehensive change management plan, including user documentation
• Work in collaboration with business owners and leaders to provide ongoing review and support of ERP, CRM, and key business system processes to ensure the business maintains and improves the use of the delivered business solution
• Conduct post-implementation audits
• Continue to identify optimization opportunities for processes and systems usage
• Support issue/incident resolution
• Provide support for assessment and requirements for business-requested changes
• Keep current with knowledge and expertise critical for success; attend training sessions, workshops, and other learning opportunities to increase related knowledge and other applicable skills (e.g., documentation, test case development, change management, communication, or leadership)
• Develop junior staff by training and coaching on best practices and career paths
• Up to 40% travel as projects or business requires
• Occasional weekend work as needed to support deployments or other issues

Requirements

• Bachelor’s Degree in Computer Science, MIS, Computer Technology, or a related field or equivalent experience
• System certifications in any of the following areas are required: D365 CE, D365 ERP Finance and Operations, etc.
• Technical certifications in the following areas are a plus: Microsoft Power Automate, PowerApps, etc.
• Training on IIBA BABOK is a plus
• Project Management training from PMI or PMP certification is a plus
• Information Technology Infrastructure Library (ITIL) training and certification are a plus
• Minimum of 10 years of experience in the information technology field, with at least 8 years experience supporting or implementing business systems, including ERP, CRM, etc.
• Minimum of 3 years experience supporting or implementing ERP systems, preferably with Microsoft Dynamics 365 Finance and Operations
• Experience in a business role is a plus
• Experience in a global multi-site manufacturing company is a plus
• Experience with at least 5 entire life cycle ERP migration projects, preferably with Microsoft Dynamics 365 Finance and Operations
• Expert level knowledge in multiple modules of an ERP system
• Deep knowledge of finance processes, including typical automation requirements and interactions across other business processes
• Knowledge and experience in system execution of business processes and best practices, such as financial closing, consolidation, reporting, auditing, compliance, and tax
• Strong understanding of various financial costing methods, including project accounting
• Strong understanding of the management and tracking of fixed assets
• Functional success drivers: Communication (Interpersonal), Analysis Skills (Intellectual), Problem-Solving (Intellectual), Leading Edge (Intellectual), Persuasion (Interpersonal), Experience (Intellectual)

This is an office-based position, and individuals are expected to be in the office 5 days per week.