Finance Clerk

About Quadel

At Quadel, we believe everyone deserves a safe and affordable place to call home. For more than 50 years, we have partnered with housing agencies across the country to provide innovative management, consulting, training, and technology solutions that strengthen communities and improve housing programs. Our mission is to help housing organizations achieve their full potential while creating meaningful opportunities for the families and individuals they serve. At Quadel, our employees are at the heart of that mission. Through collaboration, expertise, and a commitment to excellence, we work together to make a meaningful impact in communities nationwide.

Why Join Quadel?

• Make a meaningful impact in communities across the country
• Work in a collaborative and mission-driven environment
• Grow your career through professional development opportunities
• Join a team of dedicated professionals passionate about affordable housing
• Build a rewarding career while helping improve lives

Responsibilities

The Finance Clerk is responsible for managing and monitoring accounts receivable balances for Public Housing Authorities (PHAs), participants, and landlords to ensure timely collection of outstanding balances. This position reviews aging reports, conducts collection activities, and communicates with PHAs, participants, and landlords regarding billing issues, payment status, and account discrepancies.

• Send payment reminders and collection notices
• Research and resolve billing and payment discrepancies
• Accurately post, track, and reconcile payments within financial systems, including Elite
• Maintain payment logs, account records, and supporting documentation
• Process account adjustments
• File portability billings and related records
• Respond to account balance inquiries
• Provide exceptional customer service
• Close absorbed or terminated participant accounts
• Coordinate file processing
• Prepare reports
• Maintain confidentiality of financial and participant information
• Collaborate with internal departments to improve collection processes
• Perform other administrative and finance-related duties as assigned

Requirements

• High school diploma or GED required
• Associate degree in Accounting, Finance, Business Administration, or a related field preferred
• One (1) to three (3) years of experience in accounts receivable, collections, bookkeeping, accounting support, or related financial functions preferred
• Experience working with public housing agencies, government programs, or housing assistance programs preferred
• Proficiency with Microsoft Office applications, particularly Excel
• Strong organizational, communication, and customer service skills
• Ability to manage multiple priorities while maintaining accuracy and attention to detail

Physical Demands and Work Environment

• Occasional standing and walking
• Frequent sitting and computer use
• Continuous use of hands and fingers for typing and operating office equipment
• Frequent verbal communication and hearing
• Continuous visual acuity required to read documents, review financial information, and use a computer
• Occasionally lift, carry, and move items weighing up to 25 pounds