Finance and Insurance (F&I) Manager

About the role

Serving San Antonio since 1985, Mac Haik's Southway Ford is an 11-time Ford Triple Crown award winner and part of the Mac Haik Automotive Group, the largest independent automotive group in Texas. The Finance and Insurance (F&I) Manager executes finance and insurance contracting and product sales for the dealership, responsible for attaining unit sales objectives on a daily, monthly, and annual basis through additional revenue production generated by selling finance and insurance products to customers.

Requirements

• 5+ years of auto dealership finance experience
• 2+ years of auto dealership finance & insurance management experience
• Proven track record of F&I results (PVR and product penetration)
• Menu selling experience
• Working knowledge of credit analysis and deal structuring
• Knowledge of Truth in Lending and federal and state F&I compliance requirements
• Ability to sell a minimum product quota according to dealership standards
• Bachelor's degree in Finance or related field and/or equivalent experience
• Successful completion of pre-employment screening
• Authorization to work in the USA
• Valid driver's license and acceptable driving record

Preferred qualifications

• Spanish / English bilingual
• Previous Ford experience
• Experience with RouteOne
• Experience with CDK Global or Darwin Automotive
• F&I certification (such as AFIP)

Responsibilities

• Offer and sell finance and insurance products including but not limited to financing, special financing, extended warranties, and aftermarket products
• Attain monthly and annual budgeted product sales and gross profit objectives, taking action to meet or exceed department objectives
• Ensure customer satisfaction throughout the F&I process
• Adhere to dealership F&I policies and procedures established by the corporate office as well as generally accepted industry principles
• Maintain compliance with local, state, and federal regulations
• Ensure applicable controls are in place to monitor F&I practices and to safeguard dealership assets and customer data
• Efficiently transition customers from sales to finance during the vehicle purchase process
• Determine customer financing needs through consultative analysis
• Present financing option quotes and products to enhance the customer's ownership experience
• Stay informed of current product knowledge to effectively recommend financing options and products to customers
• Establish and maintain key relationships with lenders
• Process finance transactions, lender approvals, and contracts in transit to fulfill the contracting process in a timely and efficient manner
• Continued focus on achieving and maintaining above-average F&I penetration rates for extended warranties, service contracts, and additional products
• Maintain professional personal appearance
• Adhere to consistent and reliable work schedule
• Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive Group brand
• Effectively perform duties and responsibilities in a safe manner
• Other duties as assigned

Benefits

• Medical, dental, and vision insurance plans
• 401(k) retirement plans with company match
• Opportunities for advancement
• Great culture
• 5-day work week