Finance and Accounting

About the role

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Responsibilities

• Manage Accounts Receivable processes, including invoicing, applying manual payments, generating aging reports, and reconciling customer accounts.
• Record routine journal entries and bank transactions.
• Enter accounts payable bills and credit card transactions as needed.
• Perform month-end closings and account reconciliations.
• Investigate, correct, and adjust discrepancies in accounting data.
• Conduct bank reconciliations.
• Collaborate with and support other team members as needed.

Requirements

• Demonstrated ability in an accountant role is a must.
• Good business judgment and acumen.
• Confident and flexible in views.
• The ability to work with multiple business units to acquire operational knowledge and execute departmental initiatives.
• Demonstrated interpersonal skills and oral and written communication skills.
• Bachelor’s degree in Accounting or Finance.
• 1-2 years of experience in accrual-based accounting, including AR, journal entries, month-end close, and bank reconciliations.
• Strong oral and written communication skills; able to interact effectively across all levels of the organization.
• Proven ability to plan, organize, and manage multiple projects and deadlines.
• High attention to detail with excellent proofreading and editing skills.
• Ability to work independently in a fast-paced environment, with strong organizational and prioritization skills.
• Highly self-motivated, proactive, and dependable.

Qualifications

• Regular and reliable attendance is essential.

Skills

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with QuickBooks or similar accounting software.
• Knowledge of GAAP and IFRS.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Disability insurance.
• Life insurance.
• Flexible work arrangements.
• Professional development opportunities.
• Employee referral program.

Pay

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Schedule

This role is full-time and requires regular and reliable attendance.

Additional Information

Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening.
Job offers are contingent on drug screening results.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.