FIMMAS IT Director

Duties and Responsibilities

• Serve as the primary technical lead and subject matter expert for the FIMMAS system.
• Manage complex system configurations, integrations, and workflows across business and IT environments.
• Lead troubleshooting and root cause analysis for system issues, ensuring timely resolution and minimal disruption.
• Develop and maintain SQL queries, stored procedures, and reporting solutions to support data analysis and operational needs.
• Partner with business stakeholders to define requirements, document use cases, and translate them into actionable technical solutions.
• Lead or contribute to system upgrades, patches, and enhancements in collaboration with vendors and internal teams.
• Provide mentorship and technical guidance to junior analysts and support staff.
• Ensure documentation, best practices, and change management standards are consistently followed.
• Identify opportunities to streamline processes and improve data integrity, performance, and system usability.

Minimum Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or equivalent work experience.
• Extensive hands-on experience with FIMMAS in a production or enterprise environment.
• Proficiency with MS SQL (data structures, scripting, optimization).
• Strong understanding of insurance business processes and policy administration workflows.
• Proven ability to manage multiple complex initiatives simultaneously with minimal supervision.
• Excellent analytical, problem-solving, and communication skills.
• Demonstrated leadership in coordinating efforts across IT and business teams.

Preferred Experience

• Experience working with life, health, or group insurance systems.
• Familiarity with system integration methods (ETL, APIs, data mapping).
• Prior experience in project leadership or mentoring roles within IT.
• Knowledge of reporting tools and data analytics concepts.

Physical Demands

• Regularly stand, walk, use hands to finger, handle or feel objects, type, and use mouse.
• Reach with hands and arms and talk and/or hear.
• Sit for extended periods of time.
• Lift, pull or move items weighing upwards of 10 pounds.

Professional Development

• Establish annual objectives for professional growth.
• Keep pace with developments in the discipline.
• Learn and apply technologies that support professional and personal growth.
• Participate in the evaluation process.