Filtration Service Representative

Responsibilities

• Service, maintain and exchange existing equipment on a scheduled basis.
• Installation of water filtration and in-line coffee brewer equipment for new accounts.
• Deliver coffee products to new accounts upon installation of in-line coffee brewer unit.
• Respond to scheduled filter changes and equipment service requests.
• Operate and maintain Company vehicles in a safe and efficient manner.
• Maintain and control inventory of equipment and parts.
• Document and log all installation, exchange and service transactions.
• Test water samples after servicing of equipment.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.

Qualifications

• Fundamentals of plumbing and electrical knowledge.
• Ability to use basic power and hand tools.
• Ability to work in residential, office and manufacturing environments.
• Exceptional customer service and communication skills.
• Ability to use application based handheld devices.
• Excellent planning, time management, organization and problem-solving skills.
• Basic math skills proficiency.
• Ability to frequently lift and/or move up to 50lbs.
• Ability to stand for prolonged periods of time when servicing equipment.
• Valid Driver’s License and ability to meet Company driver qualification standards.
• Flexibility to work weekends based on business needs.