File Maintenance Specialist

About the role

The File Maintenance team is tasked with implementing and maintaining revenue cycle configurations across multiple lines of business including Clinical Laboratories, Pathology, Radiology, Molecular, Hospitals, and Device Companies. This position will be located at our offices in Charleston, SC.

Responsibilities

• Manage incoming cases via a Salesforce queue
• Review cases and suggest corrections if necessary
• Facilitate completion of cases, either by completing the work yourself or by coordinating with other departments
• Provide regular updates and maintain channels of communication
• Communicate effectively and professionally with both coworkers and external customers
• Analyze system functions and provide input on how to optimize
• Maintain team goals and timelines for case turnaround times
• Monitor public data sources for published regulatory files
• Prepare/format regulatory files for loading into our systems

Requirements

• A combination of the following education and experience factors will be considered: High School Diploma required; advanced education and/or degree preferred
• Must have a minimum of 2 years of experience in the healthcare industry, with experience in laboratory billing preferred
• Knowledge of one or more areas, including: ABN, Appeals, EOBs, CPT and/or ICD-10 coding
• Experience using Microsoft Office (Excel, Outlook, Word)
• Experience with medical billing software, XiFin RPM preferred

Skills

• A combination of the following education and experience factors will be considered: High School Diploma required; advanced education and/or degree preferred
• Must have a minimum of 2 years of experience in the healthcare industry, with experience in laboratory billing preferred
• Knowledge of one or more areas, including: ABN, Appeals, EOBs, CPT and/or ICD-10 coding
• Experience using Microsoft Office (Excel, Outlook, Word)
• Experience with medical billing software, XiFin RPM preferred

Benefits

We offer comprehensive health benefits including medical, dental, vision, and telehealth. We also offer a 401(k) with company match and personalized financial coaching to support your financial future, a Health Savings Account (HSA) with company contributions, wellness incentives that reward your preventative healthcare activities, tuition assistance to support your education and growth, flexible time off and company-paid holidays, and social and fun events to build community at our locations!

Pay

The expected hourly range for this role is $20 to $24, based on your experience, skills, and geographic location. Depending on your qualifications, you may be considered for either a File Maintenance Specialist or Sr. File Maintenance Specialist title. Final compensation will be determined during the selection process and may vary accordingly.

Accessibility & Accommodations

We are committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2900.

Equal Opportunity Employer

XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.