File Maintenance Clerk-Retail

PURPOSE

Ensures proper pricing, itemization, tagging, signing and documentation of UPC/PLU's for all store merchandise. Operates the computer and maintains computerized records. Researches and corrects scanning problems.

Duties And Responsibilities

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.
• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service and accurate pricing.
• Responsible for all pricing and documentation of pricing.
• Maintains proper scan descriptions and valid item modifiers.
• Organizes timely and accurate price changes.
• Sorts tags and signs by department/aisle and hangs price tags and signs throughout the store.
• Researches and corrects problems including missing or damaged tags and discontinued items.
• Conducts scanning audits. Corrects new item discrepancies.
• Ensures proper placement of bonus buy tags and signs.
• Responsible for justifying entries on the Exception Report. Reviews Duplicate Report and identifies and corrects problems as required.
• Maintains proper scan descriptions and valid item modifiers.
• Monitors not-on-file and hard to scan UPC codes.
• Performs monthly checks of Produce Shelf pricing and PLU's.
• Implements proper scan give-away procedures.
• Maintains and ensures placement of price accuracy guarantee signs on shelves and in the front end.
• Responsible for maintenance of point-of-sale equipment and for implementing emergency procedures as required.
• B backs up computerized returned check file.
• Maintains a current UPC/PLU backup file.
• Operates related equipment including scan audit devices, computers, and check stand equipment.
• Occasionally operates hand trucks, six-wheel carts and pallet jacks.
• May perform some checking, stocking, and training duties.
• Stacks, prices, marks, faces and rotates merchandise.
• Prevents shrink, damage and spoilage of product.
• Prevents sale of out of code product.

Skills And Physical Requirements

• Ability to be friendly, courteous, tactful and maintain composure in dealing with customers and co-workers.
• Must possess good oral and written communication skills, and good organizational skills.
• Must be dependable and able to follow through on assignments.
• Requires the ability to implement emergency procedures related to equipment and software malfunctions.
• Mental alertness and attention to detail are required for accurate completion of work activities.
• Requires flexibility to learn and adjust to frequent equipment and software changes.
• Ability to learn and memorize a considerable amount of information including PLU codes, product location, checkstand and computer operating procedures, emergency procedures, and Company policies and procedures.
• Must possess basic mathematics skills.
• Ability to stand for long periods of time.
• Ability to walk, bend, stoop, and reach continuously throughout work shift.
• Ability to twist and turn frequently.
• Manual dexterity, good eye-hand coordination and good balance are necessary.
• Must be able to operate related equipment including computers, scan audit devices, and check stand equipment.
• Must be able to occasionally push and pull fully loaded hand trucks, six-wheel carts and pallet jacks.
• Exposure to potential hazards exists with respect to equipment and work aids necessary to complete job duties.
• Must be able to work in early morning, weekends and holidays.

Job responsibilities

• Work Environment
• Working conditions consist of a temperature-controlled store environment.
• Safety-sensitive Position
• Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.