Figleaf Sales Associate- East

About the role

The Figleaf Sales Associate will provide customer service, run the cash register, manage inventory, handle patient registration, and assist with fitting and scheduling.

Responsibilities

• Provide customer service in a professional and courteous manner
• Run the cash register
• Maintain inventory
• Receive, price, and stock merchandise
• Answer the telephone using appropriate telephone etiquette
• Utilize electronic billing program to conduct patient registration
• Schedule appointments with professionalism and respect for HIPAA requirements
• Assist with mastectomy, compression, and nursing bra fittings
• Accurately identify and enter patient demographics, insurance, and financial information
• Obtain patient identification and insurance cards
• Scan appropriate information into patient’s account
• Verify medical necessity and communicate relevant coverage and eligibility information to the patient
• Reach out to physician offices and/or insurance companies when needed
• Operate the cash register/Point of Sale System, maintaining accurate inventory and correct pricing
• Merchandise product on the sales floor as directed
• Clean displays and shelves and straighten merchandise on a routine basis
• Monitor store traffic and notify manager or security if there is a suspicion of shoplifting
• Maintain a positive and productive working relationship with other members of the department
• Respect the confidentiality and privacy needs of the patients, family, and staff
• Participate in cross training for work in other stores and rotate to other stores as needed

Requirements

• High School Diploma or GED
• Ability to demonstrate customer service skills and compassion to patients/family members
• Ability to give and receive instruction, written or verbal
• Basic mathematical calculations accuracy and timeliness
• Team player with highly developed problem-solving and communication skills
• Maintain composure when dealing with stressful situations
• Willingness to work at multiple locations with a flexible schedule to work events
• Attention to detail

Qualifications

• Exceptional skills in customer service and compassion
• Ability to learn rapidly and perform a variety of tasks accurately and timely
• Positive and productive working relationship with other members of the department
• Respect for the confidentiality and privacy needs of the patients, family, and staff

Skills

• Customer service skills
• Compassion
• Instruction ability
• Mathematical calculations
• Problem-solving and communication skills
• Stress management
• Rapid learning
• Able to work at multiple locations with flexibility
• Attention to detail

Benefits

Community Health Network offers a supportive and collaborative environment where caring people apply. Join us to make a difference in your community.

Pay

Details on pay will be provided upon interview.

Schedule

Details on schedule will be provided upon interview.

Benefits

Details on benefits will be provided upon interview.