Field Technician - New York, NY

About the Role

The Rapid Group (TRG) is seeking a skilled Field Technician to troubleshoot, diagnose, disassemble, evaluate, and repair wastewater pumps, booster pumps, and other rotating equipment at customer locations throughout Queens, Brooklyn, and the surrounding NYC area. This is a strictly field-based position, with technicians traveling directly to customer job sites. The role is essential to ensuring operational reliability for our municipal, industrial, and commercial clients.

Responsibilities

• Perform field testing, inspection, equipment startups, and operating performance evaluations on centrifugal and positive displacement pumps.
• Replace packing, mechanical seals, bearings, and components in pumps, motors, blowers, generators, and related equipment.
• Conduct precision alignment of motors and pumps.
• Troubleshoot, diagnose, disassemble, and repair rotating equipment including pumps, motors, and mechanical systems.
• Evaluate pump systems to determine the cause of failure, equipment condition, and necessary repairs.
• Assist with removal and reinstallation of pumps and equipment at customer sites.
• Perform preventative and predictive maintenance on customer equipment.
• Document detailed information on work orders including pump data, motor data, failure analysis, required parts, and service notes.
• Follow job site safety standards and maintain a clean, safe working environment.

Qualifications

• Experience troubleshooting and repairing pumps, motors, or rotating equipment preferred.
• Ability to replace seals, bearings, packing, and mechanical components.
• Familiarity with preventative maintenance and field service repair processes.
• Knowledge of OSHA job site safety requirements.
• Valid driver’s license required for field-based work.
• Mandatory pre-employment drug screening.
• Strong mechanical aptitude and troubleshooting ability.
• Ability to work independently at customer sites.
• Excellent documentation and communication skills.
• Professional, reliable, and customer service oriented.

Benefits

• 401(k) retirement plan
• Medical, Dental, and Vision insurance
• Supportive team environment
• Paid Time Off (PTO) and Sick Time
• Opportunity to grow within a dynamic service organization

Schedule

Full-time, onsite, field-based role with a typical schedule of Monday to Friday, 7:30 AM to 4:00 PM. Overtime and on-call shifts may be required based on customer needs.

Location: New York, NY
Subsidiary: Industrial Sales and Service