Field Technician - Long Island Area

About the role

Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better. One Goal, One Passion – Growth is Everything at Window Nation. At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements. As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement. We’re seeking a Field Technician who will play a critical role in growing and developing our operational and install processes. This role works onsite out of our new Deer Park, NY location; candidates from surrounding areas are encouraged to apply.

Responsibilities

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor/materials
• Review installation project/process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications
• Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques
• Maintain proficiency to do all tasks of the position
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintain a driving record that meets company’s insurance standards
• Ability to use an extension ladder in a safe manner to measure windows and perform services
• Must be able to pass EPA certification and follow EPA Regulations
• Knowledge of local permit/license/historical/HOA requirements

Requirements

• Construction/home remodeling experience
• Must know how to measure windows
• 3‑4 years of measuring experience
• Experience working with Vinyl/Aluminum/Impact products
• Comfortable with heights and previous installation experience installing windows on non‑new construction homes
• Ability to drive the work vehicle and work with difficult customers

Benefits

• Competitive pay and performance‑based bonus opportunities
• Full benefits package including medical, dental, vision, life, and 401(k) retirement options
• Paid time off
• Growth opportunities within a rapidly expanding company
• A supportive team culture where your contributions matter and craftsmanship is celebrated
• Training to help you succeed from Day One

Pay

Expected base salary is $33/hour. In addition to base pay, employees are eligible for performance incentives. Final compensation will be based on a combination of factors, including the candidate’s relevant experience, qualifications, and internal equity considerations.