Jobs · North Dakota

Field Technician - Jamestown, ND

Midcontinent · Jamestown, ND · 1 mo ago
On-site$21/hrInternship
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invention. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Also must not include sections with filler like "commensurate with experience". Pay: posting says "$21.00 per hour starting pay!" and "Career advancement with pay increases including quarterly bonuses!" Also "Competitive pay and benefits." So we have pay info. Benefits: "Free and discounted fiber internet & cable tv.", "Company vehicle, clothing and tools provided." Also "Competitive pay and benefits." So we can include Benefits section. Schedule: Not explicitly given; maybe "May be required to work in excess of 40 hours per week and outside normal business hours, such as holidays, evenings, and weekends, as business demands." That's schedule info. So we can include Schedule section. Skills: Not explicitly listed but we could infer from responsibilities? But we should not invent. The posting mentions problem-solving, interacting with people, technical assessments, etc. Could be considered Skills. However we should only include if there is real specific content. There's mention of "problem-solving pro who enjoys interacting with people", "technical assessments", "installation tasks", "troubleshoot and repair", etc. Might be better to put under Responsibilities and Qualifications. Skills section may be thin. Safer to omit Skills if not explicit. Qualifications: we have Required Qualifications and Preferred Qualifications. So we can have Qualifications section containing both. Requirements: maybe we can combine with Qualifications? The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to include. About the role: we have a summary paragraph at start: "$21.00 per hour starting pay! No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided. Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you." That's about the role. Also there is a "Job Summary" paragraph later. We can combine into About the role. Responsibilities: we have a big list under Responsibilities heading. Requirements: maybe we can treat Required Qualifications as Requirements. Qualifications: maybe Preferred Qualifications? But we might combine Required and Preferred under Qualifications. However we have both Required Qualifications and Preferred Qualifications. Could split: Requirements = Required Qualifications, Qualifications = Preferred Qualifications. That seems reasonable. Skills: maybe not needed. Benefits: we have free/discounted internet, company vehicle, clothing, tools. Pay: $21/hour starting pay, quarterly bonuses, competitive pay. Schedule: work >40 hours, evenings, weekends, holidays, on-call, flexible hours. We must not repeat job title as heading. So no

Field Technician

. Use headings for sections. We must output only HTML fragment, no /, no markdown fences. We need to preserve all substantive information; do not invent or summarize away detail. Must keep details like specific duties, qualifications, etc. We need to use
  • for any list of duties/requirements/benefits. For prose use

    . We need to ensure we don't include boilerplate like "Visit https://www.midco.com/careers/field-technician-jobs/ to learn about employment opportunities and apply today." That's application instructions; must remove. Also "Job Summary" heading maybe we can treat as prose but not as heading; we can incorporate into About the role. We must not include duplicated lines. Let's extract content. First paragraph (About the role): "$21.00 per hour starting pay! No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided. Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you." We should keep that as prose under About the role. Then there is "Job Summary As a Field Technician at Midco, you will install, maintain, and troubleshoot services to ensure optimal performance and customer satisfaction. Your duties include conducting technical assessments, managing service installations and disconnections, and repairing network issues for both residential and business customers. You will work with cutting-edge technology to deliver exceptional customer experiences and ensure customers receive the best value for their needs. If you enjoy problem-solving and interacting with people, this role is perfect for you." We can incorporate that also into About the role (maybe as additional prose). Ensure we don't repeat. Now Responsibilities: list under heading "Responsibilities". The bullet points are sentences each starting with a verb. We need to turn each into

  • . Let's extract them: - Conduct accurate and comprehensive technical evaluations of commercial properties for service feasibility, providing an assessment of internal costs. - Perform installation tasks, including voice, video, and data installations, as well as service changes and disconnects, in both customer homes and business locations. - Troubleshoot and repair services from the tap to Customer Premise Equipment (CPE), resolve signal leakage issues, and ensure optimal signal levels and picture quality on all television sets. - Act as a proactive liaison between Field Operations and Business Services to ensure exceptional customer satisfaction. - Promote Midco’s services and educate customers on their proper use, including adding additional services, accessing online help, understanding channel lineups, and using equipment correctly. - Offer technical support and guidance to key internal stakeholders, particularly regarding network extensions and bury drop requirement - Ensure a positive customer experience by delivering high-quality service, promptly addressing concerns, and effectively handling challenging situations under pressure. - Log all required information on work orders, surveys, and referrals to ensure customer interactions and requests are properly addressed. - Mentor and train other team members as required, and cross-train on additional services to meet customer demand. - Maintain a clean environment by clearing all debris and materials upon completion of service request. - Perform on-call duties as required. - Demonstrate knowledge of Midco’s safety program by enforcing safety rules and procedures, wearing appropriate safety apparel (e.g., hard hats, safety vests, OSHA-approved boots), and operating all equipment safely. - Operate and drive a company vehicle in compliance with all Midco policies and procedures, ensuring safety, efficiency, and adherence to traffic laws. Maintain vehicle cleanliness and ensure regular maintenance and repairs are conducted as scheduled to uphold a professional image. - Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same. - Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures. - Maintain reliable and predictable attendance as required by the position. - Perform other duties as assigned. We need to keep them as list items. Now Required Qualifications: - High School diploma or equivalent (GED). - Must possess and maintain a valid driver's license with a clean driving record. - A DUI conviction within the past five years will result in disqualification from employment in this position. - Complete Midco First Time Right (FTR) certification within 90 days of hire and consistently apply principles in all aspects of work. Preferred Qualifications: - Previous experience in a customer-facing environment is a plus. - Comprehensive on-the-job training will be provided. We could treat Required Qualifications as Requirements section, Preferred Qualifications as Qualifications section. Now Work Environment: includes details about in-person visits, stairs/elevator, noise level moderate to loud, frequent exposure to outside weather, occasional exposure to moving mechanical parts, high precarious places, risk of electrical shock, risk of radiation and vibration, may be required to work >40 hours, holidays, evenings, weekends, must be prepared to travel on short notice and work extended flexible hours. That could go under Schedule? Actually schedule is about hours; work environment includes physical demands etc. We have Physical Demands and Mental Demands sections later. We could incorporate Work Environment into Schedule or maybe a separate section like Working Conditions but not in allowed headings. Since we only allowed headings list, we could put some of that under Schedule (hours) and maybe under Responsibilities? But better to create a Schedule section for hours info, and maybe a Benefits section for vehicle etc. Physical Demands and Mental Demands could be included under Requirements? Not exactly. Could be part of Qualifications? Might be considered Requirements (physical ability). But we have no specific heading for Physical Demands. We could incorporate them into Requirements as additional bullet points. However the instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid adding other headings? It says "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples but we could use others? It says "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should map content to those headings. Physical Demands and Mental Demands could go under Requirements (maybe as part of Requirements). Or under Qualifications? But they are not qualifications; they are requirements. So we can put them under Requirements. Similarly Work Environment details (noise, weather, travel) could go under Schedule? Not exactly schedule but maybe under Requirements as well (working conditions). However we have Schedule heading for hours; we could put travel and extended hours there. Work environment details like noise, weather, etc. could be under Requirements as well (working conditions). But we need to avoid making up headings not in list. So we will place all non-list content under appropriate headings: About the role, Responsibilities, Requirements (including required qualifications, physical demands, mental demands, work environment), Qualifications (preferred qualifications), Benefits, Pay, Schedule. We must not create Skills section if no specific content. We'll omit. Now let's gather content for each. About the role: combine initial paragraph and Job Summary. We need to ensure we don't repeat sentences. Let's craft a concise but complete paragraph that includes all info from those two paragraphs without omission. Initial paragraph: "$21.00 per hour starting pay! No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided. Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you." Job Summary: "As a Field Technician at Midco, you will install, maintain, and troubleshoot services to ensure optimal performance and customer satisfaction. Your duties include conducting technical assessments, managing service installations and disconnections, and repairing network issues for both residential and business customers. You will work with cutting-edge technology to deliver exceptional customer experiences and ensure customers receive the best value for their needs.

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