Field Technician - Industrial Dock & Door Technician

Pape’ Material Handling, the premier capital equipment dealer in the West, is seeking a Field Dock & Door Technician to join their team in Wenatchee, WA. At Pape’, we invest in your growth with robust training programs and continuous support, equipping you with the tools to succeed. We offer competitive compensation, exceptional benefits, and a strong work-life balance to support you and your family.

About the role

As our Industrial Dock & Door Field Technician, you will work with warehouse/commercial doors, loading docks, dock levelers, and other related warehouse and industrial equipment at customer locations. This includes inspecting, diagnosing, repairing, and maintaining the equipment to ensure customer equipment runs in peak form and maximizes uptime. You will also fix and maintain machines, mechanical equipment, buildings, and perform welding, steel fabrication, and electrical work as needed. Travel the area in a fully loaded Pape’ service vehicle, perform top-notch work on industrial doors, interact with customers, and ensure jobs are done right.

Responsibilities

• Inspect, diagnose, repair, and maintain industrial dock and door equipment.
• Perform hydraulic and pneumatic repairs.
• Maintain and repair machines, mechanical equipment, and buildings.
• Conduct welding, steel fabrication, and electrical work as needed.
• Provide excellent customer service and communication.
• Work independently with minimal supervision.

Requirements

• 3 or more years of experience diagnosing and repairing industrial doors or related equipment.
• Hydraulic and pneumatics experience.
• Basic computer knowledge.
• Self-motivation and ability to work under little or no supervision.
• Excellent communication and customer relations skills.
• Problem-solving and analytical skills with the ability to think critically through complex situations.
• Valid driver’s license with a good driving record.
• Must provide own tools.

Pay

$25–35/hour (depending on experience).

Benefits

• 401(k) & Roth 401(k) Retirement Plans with Company Match.
• Medical, Dental, Vision, and Prescription Insurance.
• Flexible Spending Accounts (Flex Plans).
• Life Insurance; Short- and Long-Term Disability Insurance.
• Employee Assistance Program.
• Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans: 80 hours of vacation (prorated for new hires), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays per year. Vacation time increases with seniority.
• Advancement opportunities with a focus on promoting from within.
• Stability and reputation as a family-owned, fourth-generation company with over 160 locations and 85+ years of experience.
• Access to the largest equipment and parts inventory in the West.
• Open-door policy where your voice is heard and opinions matter.
• Training and mentoring to prepare you for your role and continued skill growth.