Field Technician II

Pape’ Material Handling, a premier capital equipment dealer in the West, is seeking a skilled and driven Field Technician to join our team. We invest in your growth through robust training programs and continuous support, offering competitive compensation, exceptional benefits, and a strong work-life balance.

About the role

As our Field Technician II, you’ll be the trusted expert keeping our customers’ material handling equipment running at peak performance. You’ll travel throughout your assigned region, performing diagnostics, repairs, and preventive maintenance at customer locations to ensure maximum uptime for essential equipment.

Each day, you’ll work on all makes and models of material handling equipment, diagnosing and repairing systems including electric forklift systems, LPG and diesel engines, transmissions, hydraulics, carburetors, electrical and air systems, final drives, and clutches. You may occasionally assist with shop repairs and will collaborate with the Parts Department to order and return parts efficiently.

You’ll troubleshoot equipment issues, communicate clearly with customers, and deliver high-quality service on every visit. Your role is about being the dependable expert customers rely on to get the job done right the first time.

Responsibilities

• Diagnose and repair material handling equipment, including electric forklift systems, LPG/diesel engines, transmissions, hydraulics, carburetors, electrical/air systems, final drives, and clutches.
• Perform preventive maintenance and repairs at customer locations to maximize equipment uptime.
• Troubleshoot equipment issues accurately and communicate solutions clearly to customers.
• Collaborate with the Parts Department to identify, order, and return parts as needed.
• Occasionally assist with shop repairs.
• Maintain a fully equipped service vehicle and navigate your territory efficiently.

Requirements

• 3+ years of experience diagnosing and repairing equipment, preferably in the material handling industry.
• Basic computer knowledge.
• Self-motivation and ability to work with little or no supervision.
• Excellent communication and customer relations skills.
• Valid driver’s license with a good driving record; CDL preferred.
• Must provide own tools.
• Successful completion of a pre-employment drug test.

Pay

$30–42/hour, depending on experience.

Benefits

• 401(k) & Roth 401(k) Retirement Plans with company match.
• Medical, dental, vision, and prescription insurance.
• Flexible Spending Accounts (Flex Plans).
• Life, short-term, and long-term disability insurance.
• Employee Assistance Program.
• Online and instructor-led training, plus tuition reimbursement for training programs.
• Progressive vacation plans (80 hours first year, prorated for new hires; tiers based on seniority).
• 1 hour of sick leave for every 30 hours worked.
• 7 paid holidays per year.
• Advancement opportunities with a focus on promoting from within.
• Stability and reputation as a family-owned, fourth-generation company with over 160 locations and 85+ years of experience.
• Access to the largest equipment and parts inventory in the West.
• Open-door policy where your voice is heard and opinions matter.
• Training and mentoring to prepare you for your role and support continued skill growth.