Field Technician I- Memphis, TN
Lumen Technologies · Memphis, TN · 1 wk ago
On-siteEngineeringFull-time
About the role
The role involves managing network infrastructure, ensuring high availability, and providing technical support to customers.
Responsibilities
- Manage and maintain network infrastructure, including routers, switches, and servers.
- Provide technical support to customers via phone and email.
- Perform routine maintenance tasks to ensure system reliability.
- Collaborate with cross-functional teams to resolve complex issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 3 years of relevant IT experience.
- Strong understanding of networking protocols and technologies.
- Excellent problem-solving and troubleshooting skills.
- Proficient in using network management tools and software.
Qualifications
- CCNA certification preferred.
- Experience with cloud services and virtualization technologies.
- Good communication and interpersonal skills.
Skills
- Technical proficiency in network administration.
- Ability to work independently and as part of a team.
- Knowledge of cybersecurity best practices.
Benefits
Comprehensive health, dental, and vision insurance plans.
Pay
$70,000 - $90,000 annually.
Schedule
Full-time, Monday through Friday, 8:00 AM - 5:00 PM.