Field Technician I - KS

About the role

Lumen is seeking a Field Technician I to join our dynamic team. This role involves managing assets, maintaining equipment, and ensuring network integrity.

Responsibilities

• Troubleshoots network equipment and works with resources to restore network functionality.
• Assists in installing and testing Next Generation technologies like Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET, and IP networks.
• Maintains tools, test sets, and network equipment, performing preventive/scheduled maintenance and inspections.
• Updates installation records, logs, and reports on status updates and issues.
• Performs preventive/scheduled maintenance and inspections on network and critical infrastructure equipment.
• Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
• Updates inventory records and completes transactional updates within systems to show appropriate activities by job type.
• Provides status updates and reports problem situations related to assignments to management.
• Objective evaluation of individual performance in respect to area or national performance objectives.
• Identifies areas of improvement as applicable with support of manager.

Requirements

• High School Diploma or GED
• Up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair
• Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.)
• Knowledge of locating fiber optic cable, right-of-way, and As-Builts
• Maintain site security and cleanliness
• PC skills and proficiency in Microsoft Windows and Office applications
• Ability to quickly learn corporate databases
• On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime as required
• Valid driver’s license

Preferred Qualifications

• 2+ years of relevant job experience
• Attention to detail with good organizational capabilities
• Ability to prioritize with good time management skills

Skills

• Basic understanding of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered

Benefits

Lumen offers a comprehensive package of benefits including health, life, and voluntary lifestyle benefits, as well as other perks designed to enhance your overall wellbeing. Learn more about our benefits and bonus structure.

Pay

This information reflects the anticipated base salary range for this position based on current national data. Individual pay is based on skills, experience, and other relevant factors.

Schedule

Location-based pay ranges from $41,310 - $54,570 in certain states. Individual pay details are determined based on the specific location and qualifications.