Field Technician I - CORDOVA, TN

About the role

Lumen is seeking a Field Technician I to join our dynamic team. This role involves managing assets, installing and maintaining network equipment, troubleshooting, and ensuring network integrity.

Responsibilities

• Processes deliveries and replenishes consumables
• Maintains tools, test sets, and electronic equipment
• Assists in installs, provisions, tests, and maintains DS0 thru OC192 services
• May install and test transmission/switching equipment
• Troubleshoots network equipment, removes and replaces defective modules
• Monitors/locates route and assists in executing restoration in the event of a service interruption
• Performs preventive/scheduled maintenance and inspections on equipment and critical infrastructure
• Updates installation records and logs, and provides reports on status updates and issues
• Performs other duties as assigned

Requirements

• High School Diploma or GED
• Up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair
• Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.)
• Knowledge of locating fiber optic cable, right-of-way, and As-Builts
• Maintain site security and cleanliness
• PC skills and proficiency in Microsoft Windows and Office applications
• Ability to quickly learn corporate databases
• On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime as required
• Valid driver’s license

Preferred Qualifications

• 2+ years of relevant job experience
• Attention to detail with good organizational capabilities
• Ability to prioritize with good time management skills

Skills

• Understanding of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered

Benefits

Lumen offers a comprehensive package including health, life, voluntary lifestyle benefits, and other perks designed to enhance your wellbeing. Learn more about our benefits and bonus structure.

Pay

This information reflects the anticipated base salary range for this position based on current national data. Individual pay is based on skills, experience, and other relevant factors.

Schedule

Location-based pay ranges from $41,310 - $54,570 in Tennessee. Individual pay varies based on location and qualifications.