Field Technician
About the role
Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do. Field Technicians can rapidly advance their careers and increase their earnings through our self-progression program. As you advance, you’ll learn new skills and take on new responsibilities to unlock even more opportunities.
Responsibilities
- Perform installations or service calls at customer premises
- Use hand tools, ladders and electronic diagnostic and installation equipment
- Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
- Communicate with, engage and educate customers on products and services
Requirements
- Education: High School diploma, GED, or equivalent work experience
- Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
- Language: Fluent in English.
- Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
- Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
- Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.
Qualifications
Our Field Technicians stay active, work outdoors, and are able to quickly and accurately diagnose a wide range of technical problems for our customers. As a member of our team, you will:
- Perform installations or service calls at customer premises
- Use hand tools, ladders and electronic diagnostic and installation equipment
- Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
- Communicate with, engage and educate customers on products and services
Skills
Our Field Technicians stay active, work outdoors, and are able to quickly and accurately diagnose a wide range of technical problems for our customers. As a member of our team, you will:
- Perform installations or service calls at customer premises
- Use hand tools, ladders and electronic diagnostic and installation equipment
- Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
- Communicate with, engage and educate customers on products and services
Benefits
- Competitive Compensation
- High-quality and affordable health and insurance benefits
- Market-Leading Retirement Plan
- Employee Stock Purchase Plan
- Free & Discounted Products
- Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more
Pay
Earn $22.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Schedule
Field Technicians work in assigned shifts and varying hours, including evenings and weekends, based on business needs. After initial training, you will enjoy the flexibility of starting your day from home, driving a company vehicle directly to your first work location.