Field Technician

About the role

Spectrum is seeking a self-motivated, resourceful, and problem-solving Field Technician to join our dynamic team. This customer-facing role involves both independent and team-based work, with opportunities to work outdoors and interact with customers.

Responsibilities

• Perform installations or service calls at customer premises
• Use hand tools, ladders, and electronic diagnostic and installation equipment
• Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
• Communicate with, engage, and educate customers on products and services

Requirements

• High School diploma, GED, or equivalent work experience
• Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary
• Fluent in English
• Proficiency in using computers and software applications
• Critical thinking, responsibility, and reliability
• Valid driver’s license with a safe driving record
• Physical abilities to walk over various terrains and weather conditions, carry tools and equipment, climb ladders up to 32 feet, work in confined spaces and at heights, operate and navigate a company vehicle in changing environments, and work outdoors for extended periods in any season and inclement weather

Qualifications

• None specified

Skills

• Problem-solving
• Customer interaction
• Outdoor work
• Technical troubleshooting

Benefits

• Comprehensive, paid training
• Opportunities for career progression and wage increases
• Industry-recognized certification through the Broadband Field Technician Apprenticeship Program
• Tuition-free education benefits
• Competitive compensation
• Health and insurance benefits
• Market-leading retirement plan
• Employee Stock Purchase Plan
• Free and discounted Spectrum services

Pay

Earn $20.00/hour, with the potential to increase your pay through our self-progression program. Additional opportunities for career advancement and leadership positions are available.

Schedule

Field Technicians work in assigned shifts and varying hours, including evenings and weekends, based on business needs. After initial training, you will enjoy the flexibility of starting your day from home, driving a company vehicle directly to your first work location.