Field Technician

About the role

Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do. Field Technicians can rapidly advance their careers and increase their earnings through our self-progression program. As you advance, you’ll learn new skills and take on new responsibilities to unlock even more opportunities. Start here, go anywhere.

Responsibilities

• Perform installations or service calls at customer premises
• Use hand tools, ladders and electronic diagnostic and installation equipment
• Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
• Communicate with, engage and educate customers on products and services

Requirements

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Qualifications

Full-time
Entry-level
Work in all elements
Paid on-the-job training
Career progression opportunities - earn more as you grow

Skills

Self-motivated.
Resourceful.
Problem solver.

Benefits

• Earn more, faster. Field Operations employees are eligible for coursework completion bonuses through our career self-progression programs, and wage increases upon meeting the requirements to advance to the next level.
• Earn an industry-recognized certification through our U.S Department of Labor-sponsored Broadband Field Technician Apprenticeship Program by completing our training program.
• Continue or complete your education – 100% tuition-free. Our Education Benefit gives full-time employees access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. Full-time employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the catalog after one year of service.

Pay

Earn $20.50/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Schedule

Field Technicians work in assigned shifts and varying hours, including evenings and weekends, based on business needs. After initial training, you will enjoy the flexibility of starting your day from home, driving a company vehicle directly to your first work location.

Benefits

• Competitive Compensation
• Competitive starting wages with opportunities to increase your earnings as you grow.
• Supporting Well-Being
• High-quality and affordable health and insurance benefits.
• Market-Leading Retirement Plan
• 401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
• Employee Stock Purchase Plan
• Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
• Free & Discounted Products
• Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
• Education Benefit
• Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.