Field Technician

Responsibilities

• Visit customers' homes to install and service DISH, Starlink, and smart home solutions
• Teach customers how to use their technology and offer additional services when helpful
• Maintain a clean work area and professional attitude while working independently but staying connected with the team

Requirements

• Valid driver's license (driving a company vehicle to customer sites and regional offices is an essential function)
• Schedule flexibility: willingness to travel as needed; flexible to work shifts that may include evenings, weekends, or holidays
• Physical ability: climb ladders up to 40 ft, lift up to 70 lbs, meet and maintain 335 lb weight limit
• Customer focus: build trust and create a great experience
• Problem-solving: tackle a variety of challenges on the spot
• Determination: work in tight spaces and all kinds of weather
• Adaptability: handle changes and unexpected tasks with ease

Benefits

• Career growth opportunities with many leaders starting in this role and opportunities to move into different departments
• Automatic promotion after 6 months with a $1/hour raise; additional promotions with 5–10% pay increases based on performance
• Bonus potential: up to $6,400 first year, up to $9,100 annually thereafter; high performers receive AwardPerqs redeemable for travel, electronics, and more
• Comprehensive benefits: paid training, paid time off, medical, dental, vision, life insurance, HSA, 401(k) with company match, employee stock purchasing program, tuition reimbursement
• Exclusive perks: complimentary DISH TV ($114.99/month value), discounts on Sling TV ($5/month), Boost Mobile plans starting at $15/month, company-provided van, tools, and uniforms
• Paid training with step-by-step guidance for installations and service, smart home tech knowledge, and best practices from experienced technicians

Pay

$25.25 per hour

Schedule

Flexible shifts including evenings, weekends, and holidays; willingness to travel as needed.

About the role

As a technician, you will deliver DISH TV, Starlink, and smart home solutions to millions of customers. You will be trained to lead the charge for a world-class customer experience, educating and connecting more Americans with every home visit. Technicians are the backbone of the organization, ensuring excellent customer experience. DISH is a six-time J.D. Power award winner for #1 in Customer Satisfaction.

About the company

EchoStar is reimagining the future of connectivity, spanning satellite television service, live-streaming and on-demand programming, smart home and Starlink installation services, mobile plans and products. Brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.