Field Technician

Job Responsibilities

• Monitor, maintain, integrate, install, troubleshoot and repair AEM environmental products and systems.
• Troubleshoot various systems via onsite field work or customer phone support.
• Communicate effectively and professionally, both internally and with customers, to ensure work objectives are met and issues resolved in a timely manner.
• Apply data integrity standards to ensure that timely entry, accuracy, and consistency of data is used in any system, or digital tool that stores, processes or retrieves data.
• Ensure that all project documentation is consistently maintained to reflect accurate project status.
• Ensure defined standard operating practices and procedures are followed.

Requirements

• Two years technical degree or 1-3 years’ experience as an installer of mounting hardware, sensors, cables, masts, antennas, satellite dishes or network equipment.
• Strong attention to detail and a passion for data related to meteorology, environmental monitoring, flood warning, wildfire and public safety.
• Previous experience with construction skills, such as concrete foundation work, conduit, masonry, trenching and general road construction work.
• Proven operation and proper use of common hand and machine tools.
• Knowledge of manual or automated environmental sensors and dataloggers used in hydrology, water quality or meteorology.
• Knowledge of DC circuits and basic circuitry analysis calculations.
• Ability to prioritize and delegate tasks.
• Ability to rapidly analyze and troubleshoot issues using sound methodologies.
• Ability to troubleshoot problems (in less than perfect environmental conditions) related to RF, electronics, poor hardware configurations, telemetry, and various meteorological sensors.
• Ability to read electrical schematics and wiring diagrams.
• Construction skills: concrete foundation work, conduit experience, masonry, trenching and structures preferred.
• Experience with RF Environments, cellular/satellite telemetry, or other data collection platforms is preferred.
• Demonstrated complex problem-solving ability and sound judgement.
• Must be able to manage time efficiently to meet both client and company needs.
• Excellent oral and written communication, leadership, and interpersonal skills.
• Excellent organizational and retention skills with the ability to accurately and concisely report daily and weekly progress.
• Demonstrated competency with Microsoft® Windows® software products.
• Demonstrated knowledge and experience with ERP software systems, preferably NetSuite and/or Salesforce.
• Must be able to work on, around, over and under fixed equipment and to work at heights from lifts and ladders.
• Physical demands associated with this position include extensive walking, lifting & carrying heavy weighted materials (up to 50 lbs.), bending over to record field data, lifting and transporting equipment by hand.
• Able to work on and around water, lakes, rivers and dams.
• Able to wear and work in personal protective equipment.
• Valid passport and driver’s license.
• Able to work overtime or weekends when required to complete projects.
• Able and willing to travel, both domestically and internationally.