Field Supervisor

Essential Functions

• Process layouts, customer orders, billings, and installer payroll
• Schedule pick-up work, and review and approve installer and service technician expense reports
• Produce periodic reports as required, such as a weekly activity and service report, monthly service, forecasting and vehicle mileage report, and quarterly installer bonus report
• Perform field measuring
• Issue correction requests
• Walk houses and obtain sign-offs
• Verify measurements to ensure accuracy of master blue books
• Develop and maintain effective business relationships with building superintendents and trade subcontractors
• Review and respond to service issues
• Manage PO's, OS's and WAF's from builders
• Perform installer safety inspections
• Able to safely operate all necessary power tools (ie.. powered mitre box, table saw, gig saw, powered drills etc..)

Service Duties

• Review occupied and unoccupied service tickets and coordinate service technician's work schedule
• Pull and deliver cabinets or parts to job site as needed
• Monitor area service rack

Maintenance Duties

• Record miles driven on log
• Perform required vehicle maintenance as specified by the leasing company
• Wash vehicle at least twice a month
• Maintain all tools as appropriate

Qualifications

• Undergraduate degree in building construction, operations management, business or related field
• Field experience in the construction industry, experience with cabinet installation, service, order entry and delivery scheduling, and managing subcontractors preferred
• Advanced computer skills including Microsoft products
• Excellent oral and written communication and organization skills
• Ability to read, analyze, and interpret common business journals, financial reports, and legal documents
• Ability to listen and communicate effectively with customers/clients in an effort to carry out responsibilities or respond to common inquires from customers/clients, regulatory agencies, or members of the business community and public
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to interpret graphs and diagrams
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables