Field Specialist - REMOTE

About the role

The Field Specialist plays a critical role in providing essential support and services to clients and their families. This position requires a high level of technical and professional expertise to provide essential support and advocacy in ensuring the safety and well-being of children. The Field Specialist's primary focus is assessing the well-being and safety of clients in their home environment. This position will report to the Field Supervisor. The role is remote, requires residence in Dallas, TX only, bilingual English/Spanish preferred, and entails approximately 80% nationwide travel.

Responsibilities

• Provide culturally and linguistically appropriate address verification and safety and well‑being assessment to clients.
• Complete individualized safety assessments with clients, paying particular attention to culture, language, and special circumstances.
• Apply a trauma‑informed approach to support families in building trust through safety, connection, and self‑regulation.
• Maintain a high standard of record‑keeping according to AI and ICE policies and procedures using the UAC Portal and internal software systems.
• Position requires long‑distance travel with limited notice.
• Provide information, education, referrals, resources, and support as requested by clients.
• Assess the safety and appropriateness of placement using child welfare principles and social work best practices through interviews and home visits.
• Maintain confidentiality in all program areas, including information regarding youth.
• Submit case notes, assessments, and reports in a timely manner as required by ICE and Applied Intellect, using ICE’s documentation software and Applied Intellect’s internal software system for case monitoring, maintenance, and storage.
• Maintain a high standard of record‑keeping according to Applied Intellect and ICE policies and procedures.
• Coordinate and maintain communication with key stakeholders.
• Participate in regular training and communication sessions utilizing Teams, Zoom, or other platforms required for communicating with peers, supervisors, and headquarters staff.
• Display professional conduct and ensure respectful interactions during any contact with children, coworkers, supervisors, ICE representatives, and other vendors or community members.

Requirements

• Bachelor’s degree in social work, behavioral science, or social services with at least two years’ progressive experience in social services, case management, child welfare.
• Experience in child welfare, child placements, family preservation, and social service provision is desired.
• Must be skilled at writing professional, thorough assessment reports.
• Extensive knowledge of immigrant community local resources is desired.
• Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast‑paced environment.
• Remote work: must have an appropriate workspace to complete documentation, client phone calls, and video conferencing.
• Proficient in Microsoft Office, including Excel and Teams, for maintaining regular contact with supervisors.
• Ability to type and be computer literate; comfortable using a tablet/iPad or laptop to complete daily assignments.
• Fluency in Spanish is preferred; proficiency in additional languages is a plus.
• Interpreter services are made available as needed.
• Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect.
• Must possess a valid driver’s license, insurance, a clean driving record, and reliable transportation (if required).
• Successful completion of DHS/ICE Preliminary Fitness Screening and Suitability Determination; federal background checks initiated upon employment (if required).
• Able to work cooperatively with a multi‑disciplinary team including project staff, supervisors, remote support staff, community members/organizations, and ORR representatives.
• Able to maintain a cooperative, respectful, and positive disposition at all times.
• Possess or be able to obtain CPR and basic first aid certification.
• Demonstrated support of Applied Intellect’s values by exhibiting respect for others, maintaining confidential information, and appreciating a multicultural workplace.
• Must adhere to all state and federal laws and regulations.
• Must follow all company and Federal Contract Requirement policies and procedures.
• Training: Satisfactory completion of Applied Intellect’s Orientation and Training; satisfactory completion of DHS/ICE‑required trainings upon hire and on an annual basis; complete additional training as identified by HR or supervisor.
• Physical demands: Use of manual dexterity, tactile, visual, and audio acuity; use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands; occasional lifting (up to 25 pounds), bending, pulling, and carrying; quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).

Pay

$65,000 – $70,000 annually, based on experience.