Field Specialist I, Advanced CIP

Job Duties and Responsibilities

• Performs advanced solutions skill services configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise on a wide variety of products and services.
• Fulfills the role of consultant/strategic professional; displays the ability to solve high end product and repetitive problems/issues.
• Required to lead others in technical or other problem sharing efforts; understands and instructs on processes and demonstrates leadership in handling complex situations.
• Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
• Assembles/adjusts/maintains/shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations.

Customer Services

• Understands and promotes Ricoh's support functions and offerings, anticipates and manages customer needs across area levels.
• Responsible for managing own time and schedule and assists others in support of multiple solutions time/schedule.
• Maintains and leads productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team.

Administrative

• Maintains a full workload, meeting appropriate response times, repair times, quality objectives and cost control metrics.
• Complies with all company policies and completes administrative tasks in an accurate and timely manner.
• Affords assistance to others in their application.
• Performs administrative duties as assigned including maintaining required logs, processes and reports.
• Completes all required administrative tasks in an accurate and timely manner.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all time and activity by recording information through the proper tracking system.
• Accounts for all