Field Specialist
CTI · Hayward, CA · 1 wk ago
On-siteManagementFull-time
Responsibilities
- Troubleshoot and resolve complex issues
- Conduct preventative maintenance to ensure all systems are operating at optimum levels
- Work with Programmers as needed to load updated files
- Complete final product configuration, testing, and commissioning of system solutions
- Other tasks as assigned
Requirements
- At least 4 years of experience with audio-visual integration installations, commissioning, and services
- Strong verbal and written communication skills
- Eager to learn and tackle any situation
- Knowledge of the audio-visual integration industry
Qualifications
- Associates degree preferred, but not required
- A must: Customer Service Experience
- Key: Attitude and Aptitude
Benefits
- Competitive Compensation Package
- Employer-matched medical and dental insurance (after 60 days of employment)
- Employer matched 401K up to 3% (after 6 months of employment)
- Monthly bonus eligibility based off a results-oriented incentive plan (after 3 months of employment)
- Graduated PTO program, all major holidays off, and three “floating” holidays available upon your first day of employment
- Special gifts for significant life events, such as marriage, childbirth, and house buying
- Cell phone reimbursement plan
- Long and Short Term Disability 100% paid by CTI