Field Solutions Engineer III

This role focuses on Hybrid/Cloud and Managed Services (CMS) opportunities, including Large Retail Colocation. You’ll provide pre-sales technical expertise to the National Sales Team, engaging directly with prospects to architect complete cloud, managed, and hybrid solutions that meet application, performance, and budgetary needs.

Responsibilities

• Attend qualified sales calls and customer meetings (travel required) to architect Cloud, Managed Services, and Hybrid (Colocation) solutions for new-logo customers.
• Conduct highly consultative customer interactions, analyzing requirements and designing custom solutions based on functionality and performance.
• Support national sales teams—with regional affinity—by producing technical drawings, designs, and narratives that articulate the business impact of recommended solutions.
• Stay current on all product offerings, industry trends, and emerging technologies.
• Create complete, accurate documentation for handoff to Implementation upon deal closure.
• Develop and formally present complex CMS/Hybrid solution designs to potential customers.
• Ask open-ended questions to uncover critical business drivers and gather data needed to formulate solutions.
• After assessment, generate quotes and present solutions highlighting Flexential’s benefits and capabilities.
• Conduct regional data-center tours as needed.
• Perform ad-hoc implementation support and transfer knowledge to post-sale resources.
• Handle additional duties as assigned.

Requirements

• Bachelor’s degree in an IT-related field or equivalent experience preferred.
• 8–15 years of industry experience in sales, consulting, or sales engineering.
• Proven ability to design and explain solutions to both business and technical audiences.
• Technical, team-oriented mindset with a track record of success in managed IT services.
• Ability to translate complex technical issues into non-technical solutions that address business needs.
• Solid understanding of multi-tier, highly available cloud-based web applications and architecture methodologies.
• Detail-oriented, organized, and driven with excellent communication and presentation skills.
• High-energy, positive attitude, strong teamwork skills, and ability to build customer rapport.
• Persistent yet pragmatic; adaptable to change.
• Strong working knowledge of data-center infrastructure components.
• Strong working knowledge of cloud platforms and hypervisor technologies (e.g., VMware, AWS, Hyper-V, Azure, Google Compute Platform).
• Strong working knowledge of x86 enterprise server hardware and operating systems (Windows, Linux, and other viable OS).
• Working knowledge of MySQL, MS-SQL, and Oracle database environments, including high-availability deployments.
• Depth of knowledge in SANs and designing storage for performance and capacity requirements.
• Depth of knowledge in firewalls, load balancers, and switches.
• Working knowledge of data-center and IT security best practices.
• Understanding of disaster-recovery best practices and ability to connect technical solutions to business impact in failover scenarios.
• Self-directed, self-motivated, and accomplishment-oriented with a drive to succeed.
• Quick on your feet—able to address challenges during sales conversations and produce complex solutions and documentation rapidly and accurately.
• Adaptable to a fast-paced business environment.
• Ability to work in an office environment and remotely with sufficient workspace, cell connectivity, and reliable internet.
• Ability to use a computer keyboard and mouse for extended periods.
• After-hours networking and customer interaction required.
• Travel up to 10% of the time.
• Must possess a valid driver’s license and insurance.

Pay

• Base pay range: $185,000 – $215,000 annually, depending on experience, location, and qualifications.
• Eligible for commission with an expected annual target of $50,000 – $60,000 based on performance.

Schedule

• Hybrid (Tuesday & Wednesday in-office) for candidates near Dallas, TX; Louisville, KY; or Nashville, TN data-center locations.
• Remote candidates residing in Ohio, Illinois, Indiana, Missouri, or Michigan may also be considered.

Benefits

• Medical, Telehealth, Dental, and Vision coverage.
• 401(k) retirement plan.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Life and AD&D insurance.
• Short-term and Long-term disability coverage.
• Flexible Paid Time Off (PTO) and Leave of Absence options.
• Employee Assistance Program.
• Wellness Program.
• Rewards and Recognition Program.

Benefits are subject to change at the Company’s discretion.