Field Solutions Engineer

Responsibilities

• Maintenance and replacement of components on existing systems and performance of fault analyses for rapid restoration of production capability.
• Optimization of robot systems in our modern Robflow no-code programming interface – from re-teaching positions to process adjustments based on your findings.
• Remote support for customer systems, including diagnostics, troubleshooting, and assistance with technical issues.
• Proactive process evaluation for early detection of potential malfunctions, as well as collaboration with product development and solution engineering—your feedback is crucial for improving future systems.

Requirements

• Technical expertise: Highly proficient with computers and software -> work with our innovative No-Code robot programming software
• Object-oriented programming background is a plus
• Training in automation technology, e.g., as a mechatronics engineer, electronics technician, mechatronics technician, or a comparable qualification.
• Practical experience and passion: Initial experience in commissioning or maintaining automation solutions or similar technologies—and enthusiasm for innovative technical challenges.
• Mobility and customer focus: You have a driver's license, enjoy traveling – up to ~ 70% throughout the US – and love supporting customers on site.
• Structured approach to work: Precise documentation and clear communication are a matter of course for you.
• Team spirit and problem-solving skills: You enjoy working with different departments and find pragmatic solutions that comply with standards or set new benchmarks.

Qualifications

• Technical expertise: Highly proficient with computers and software -> work with our innovative No-Code robot programming software
• Object-oriented programming background is a plus
• Training in automation technology, e.g., as a mechatronics engineer, electronics technician, mechatronics technician, or a comparable qualification.
• Practical experience and passion: Initial experience in commissioning or maintaining automation solutions or similar technologies—and enthusiasm for innovative technical challenges.
• Mobility and customer focus: You have a driver's license, enjoy traveling – up to ~ 70% throughout the US – and love supporting customers on site.
• Structured approach to work: Precise documentation and clear communication are a matter of course for you.
• Team spirit and problem-solving skills: You enjoy working with different departments and find pragmatic solutions that comply with standards or set new benchmarks.

Skills

• Technical expertise: Proficient with computers and software
• Object-oriented programming background
• Automation technology training
• Practical experience in automation solutions
• Customer-focused and mobile
• Precise documentation and clear communication
• Team spirit and problem-solving skills

Benefits

• Competitive compensation and benefits package - including medical, dental, and vision coverage, plus a 401(k) plan.
• Unlimited paid time off incl. major holidays.
• Company-sponsored onboarding and team offsites in Germany.

Pay

Competitive compensation and benefits package - including medical, dental, and vision coverage, plus a 401(k) plan.

Schedule

Flexible schedule to accommodate travel and customer support needs.