Jobs · Engineering · Texas

Field Service Technician-Walmart- New Caney, TX

Plug Power · New Caney, TX · 3 wk ago
EngineeringFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No Job ID etc. Remove boilerplate. Provide
  • for lists. Use

    for prose. We need to parse the posting. Content: - Position Summary: description of role. Could be "About the role" or "Position Summary". Use heading

    About the role

    maybe. - Core Duties And Responsibilities: list of duties. Use

    Responsibilities

    with
    • . - Education And Experience: list of requirements. Could be under Requirements or Qualifications. We'll need to decide. The posting includes: Education And Experience: Minimum high school diploma or equivalent with technical electrical coursework; Three (3) or more years of direct experience in mechanical and electrical troubleshooting; Formal training and education may be also considered in lieu of direct experience; Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle; Must be able to lift 50 pounds on regular basis unassisted; Knowledge of lift truck operation and applications is highly preferred; General mechanical aptitude is required; Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook; Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels; Excellent verbal and written communication skills; Creativity in solving technical problems; Ability to work independently; Uncompromising dedication to quality; Exceptional time management skills with the ability to handle multiple tasks; Punctual and reliable; Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug power. Also earlier: "This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills." We need to separate sections: maybe "About the role" (position summary), "Responsibilities" (core duties), "Requirements" (education/experience), "Skills" (interpersonal, communication, etc). Could also have "Qualifications". But we should not create thin sections. Let's see what content we have. We have: - Position Summary (About the role) - Core Duties And Responsibilities (Responsibilities) - Education And Experience (Requirements) - Additional skills: communication, interpersonal, motivational, computer skills, etc. Could be under Skills. We have no explicit Benefits, Pay, Schedule info. So we omit those sections. We must not include filler like "commensurate with experience". Not present. We need to preserve all substantive info. Let's extract bullet points. From Core Duties And Responsibilities: - Maintenance and service of fuel cells at customer sites. - Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location. - Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells. - Providing on-call and emergency support service to customers as required - Purchasing tools, equipment, and parts for customer service and support as required. May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems. - May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells. - Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues. - Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation. - Exhibiting and enforcing safety procedures in the field or customer sites. - Travel as required for business needs; expected to drive safely and to adhere to all traffic laws - Represent Plug Power in a professional manner at all times and in all interactions - Perform other duties as assigned. We need to keep each as
    • . Education And Experience: - Minimum high school diploma or equivalent with technical electrical coursework - Three (3) or more years of direct experience in mechanical and electrical troubleshooting - Formal training and education may be also considered in lieu of direct experience - Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle - Must be able to lift 50 pounds on regular basis unassisted - Knowledge of lift truck operation and applications is highly preferred - General mechanical aptitude is required - Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook - Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels - Excellent verbal and written communication skills - Creativity in solving technical problems - Ability to work independently - Uncompromising dedication to quality - Exceptional time management skills with the ability to handle multiple tasks - Punctual and reliable - Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug power Also earlier: "This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills." Could be part of Skills or About the role. We can incorporate that into Skills section. Now decide headings: -

      About the role

      : include Position Summary paragraph(s). Possibly also the exposure sentence. -

      Responsibilities

      : list of duties. -

      Requirements

      : education and experience bullet list. -

      Skills

      : maybe combine interpersonal, communication, computer skills, etc. But many of those are already in Requirements list. Could split: Requirements for education/experience, Skills for technical and soft skills. However we must avoid thin sections. Let's see if we can combine Education/Experience and Skills into one "Qualifications" section. But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to use. We need to avoid empty sections. We have content for About the role, Responsibilities, Requirements (education/experience), Skills (soft skills, technical skills). Could also have Qualifications but maybe redundant. Better to use: About the role, Responsibilities, Requirements, Skills. We'll put education/experience under Requirements. Skills under Skills. Now we need to ensure we don't repeat content. The Skills list includes many items that also appear in Requirements list (like computer skills, interpersonal, communication, etc). To avoid duplication, we could split: Requirements: education, experience, driver license, lift ability, knowledge of lift truck, mechanical aptitude. Skills: computer software skills, interpersonal, communication, creativity, independent work, dedication to quality, time management, punctual/reliable, tool provision, technical skills, motivational skills. But we must preserve all info; we can duplicate if needed but better to avoid duplication. Let's parse. From Education And Experience list, we have: - Minimum high school diploma or equivalent with technical electrical coursework - Three (3) or more years of direct experience in mechanical and electrical troubleshooting - Formal training and education may be also considered in lieu of direct experience - Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle - Must be able to lift 50 pounds on regular basis unassisted - Knowledge of lift truck operation and applications is highly preferred - General mechanical aptitude is required - Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook - Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels - Excellent verbal and written communication skills - Creativity in solving technical problems - Ability to work independently - Uncompromising dedication to quality - Exceptional time management skills with the ability to handle multiple tasks - Punctual and reliable - Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug power Thus many of these are skills. So we could treat the whole list as Requirements (including skills). Then we might not need a separate Skills section. But we also have earlier sentence about technical skills, communication, interpersonal, motivational skills. That's already covered. Thus we could have only About the role, Responsibilities, Requirements (which includes education, experience, skills). That would be three sections. That's acceptable. But the instruction says "Prefer a few substantive sections over many thin ones." So three sections is fine. Thus we will output:

      About the role

      ... (position summary plus exposure sentence)

      Responsibilities

      • ...
      • ...

      Requirements

      • ...
      • ...
      We must not include any boilerplate like "Status: Non-Exempt (hourly)" etc. That's metadata; we can drop or fold into short p. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it." So we could include a short paragraph for metadata like "Status: Non-Exempt (hourly) | Department: Field Service". But it's minor; we could drop it. Safer to drop it. Thus output only the HTML fragment. Let's craft the About the role paragraph: "The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for the installation and servicing of fuel cells at a specific location. This person will also be responsible for reporting breakdown events, parts ordering and maintenance of fuel cells at a specific location. This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills." We can combine into one

      . Now Responsibilities list: we need to ensure each duty is a separate

    • . Let's copy each bullet. List: - Maintenance and service of fuel cells at customer sites. - Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location. - Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells. - Providing on-call and emergency support service to customers as required - Purchasing tools, equipment, and parts for customer service and support as required. May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems. - May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells. - Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues. - Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation. - Exhibiting and enforcing safety procedures in the field or customer sites. - Travel as required for business needs; expected to drive safely and to adhere to all traffic laws - Represent Plug Power in a professional manner at all times and in all interactions - Perform other duties as assigned. Make sure each ends with a period if appropriate. Now Requirements list: each bullet as
    • . List: - Minimum high school diploma or equivalent with technical electrical coursework - Three (3) or more years of direct experience in mechanical and electrical troubleshooting - Formal training and education may be also considered in lieu of direct experience - Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle - Must be able to lift 50 pounds on regular basis unassisted - Knowledge of lift truck operation and applications is highly preferred - General mechanical aptitude is required - Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook - Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels - Excellent verbal and written communication skills - Creativity in solving technical problems - Ability to work independently -

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