Field Service Technician (Suwanee, GA or Kansas City, KS or Harrisburg, PA locations)

Position Description

As a Field Service Technician at Mujin, you will play a critical role in integration for robotic deployments, providing remote and onsite support. In this role, you will be responsible for troubleshooting and repairing mechanical and electrical industrial robotic systems. Your duties will include performing preventive maintenance, reading technical documents, basic robotic programming, troubleshooting programs, and effectively communicating with customers and managers.

This role will require onsite customer support in the primary work location as well as other customer sites. Travel by both car and plane may be required.

Position Requirements

• 2+ years of engineering experience, preferably with an electromechanical focus in a warehouse automation setting
• Knowledge of Python and/or C++.
• PLC experience.
• Strong problem-solving and customer service skills to ensure equipment functionality and client satisfaction
• Industrial design experience (electrical or mechanical), and ability to interpret/generate CAD models or electrical drawings (Autodesk Inventor and AutoCAD is a plus)
• Ability to read specification sheets and purchase necessary mechanical and electrical components from suppliers
• Eligibility to work in the US without sponsorship

Physical Demands/Work Environment

• Travel: Up to 75%
• Prolonged periods working in industrial/warehouse settings
• Ability to work extended hours as required