Field Service Technician (St. Louis, MO)

About the role

We are seeking a Field Service Technician for an opportunity in the Maryland Heights, MO area (onsite). The role involves working directly with customers to install, test, and optimize systems and equipment. The successful candidate will be responsible for ensuring proper functionality, providing solutions, and maintaining a high standard of safety and customer service. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe, valuing innovation, collaboration, and continuous learning.

Responsibilities

• Work with customers to determine optimal system and equipment configurations to meet their needs.
• Install and test the operation of all equipment to ensure functionality and signal reception required for service establishment.
• Evaluate provided information and collaborate with the customer to deliver the best possible solution for their location.
• Identify and recommend opportunities to improve the use and functionality of the customer's system.
• Adhere to safety practices to safeguard against injury and damage to property.
• Manage materials, ladders, and tools effectively on job sites and at office locations to prevent loss.
• Ensure the work site is clean by collecting debris and patching any holes, leaving the location in excellent condition.
• Perform other duties as needed to support the organization's vision and mission.

Requirements

• Education: A High School degree or equivalent is required.
• Experience: Must possess strong technical skills and the ability to work with various systems.
• A customer-focused and customer-driven mindset is essential.
• A valid driver’s license is required.
• Candidates must be willing to use their own reliable vehicle that can accommodate a 6‑foot ladder.
• Mileage reimbursement is provided.

Qualifications

Training from an Electronic Trade School is a plus.

Skills

• Strong verbal communication skills.
• Ability to adapt in the face of uncertainty.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.