Field Service Technician (scraper)
Motion · Marion, IL · 1 wk ago
On-siteEngineering$23.37–$30.42/hrFull-time
Job Duties
- Performs on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs.
- Fabricate lightweight and/or heavyweight belts in shop.
- Performs rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems.
- Performs basic millwright tasks such as torch heating and cutting as removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors.
- Serves as customer contact on technical and service-related issues.
- Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.
- Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion’s safety standards.
- Performs other duties as assigned.
Responsibilities
- Install, diagnose, repair, and support equipment installed and operating at customer sites.
- Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.
- Keep customers informed on the nature of service provided or outstanding issues and recommend system enhancements, upgrades, or repairs.
- Communicate technical information to technical and non-technical stakeholders and meet customers daily or as required to ensure high levels of customer satisfaction.
- Perform on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing, and equipment upgrades on a 24/7 on-call basis.
Requirements
- Typically requires a technical degree and zero to three years of related experience or an equivalent combination.
- Ability to read measuring and equipment and perform basic math calculations.
- Ability to operate shop equipment safely.
- Ability to operate (be trained to operate) manlifts, forklifts, hand power tools and shop equipment safely.
- Excellent communication skills.
- Work effectively with customers, peers, and management to resolve client issues.
Qualifications
- Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DOT preferred.
- Must be in alignment with company drug free workplace and other required customer regulatory requirements.
Skills
- Ability to read measuring and equipment and perform basic math calculations.
- Ability to operate shop equipment safely.
- Ability to operate (be trained to operate) manlifts, forklifts, hand power tools and shop equipment safely.
- Excellent communication skills.
Benefits
- Healthcare coverage
- 401(k)
- Tuition reimbursement
- Vacation
- Sick leave
- Holiday pay
Pay
$23.37 - $30.42 / hour
Schedule
24/7 on-call basis
Benefits
- Healthcare coverage
- 401(k)
- Tuition reimbursement
- Vacation
- Sick leave
- Holiday pay