Field Service Technician - Oberlin, OH

About the role

The Field Service Technician installs, maintains, and troubleshoots complex automated systems at greenhouse and nursery sites across the U.S. and Canada. This field-based role requires strong electro-mechanical expertise, the ability to work independently, and comfort with up to 75% travel. It offers excellent opportunities for technical growth.

Key Responsibilities

• Install, integrate, and commission automated systems (conveyors, hoppers, potting machines, transplanters, camera grading systems) in greenhouse and nursery environments
• Collaborate with engineering teams during implementation
• Troubleshoot and maintain hardware and programming issues; perform repairs, upgrades, and preventive maintenance
• Diagnose and resolve electrical systems (VFDs, PLCs, photo-eyes, encoders) and mechanical systems (pneumatic actuators, motors, gearboxes, chain drives)
• Identify root causes and implement corrective actions
• Provide onsite technical support; train operators on equipment setup and operation
• Communicate clearly with customers and proactively with Remote Support and home office teams
• Document service activities and support engineering with product improvement feedback
• Represent AdeptAg professionally at all customer sites and during Remote Support

Travel Requirements

Up to 75% travel per month (Mon–Fri), anywhere in the U.S. or Canada; occasional weekends as needed

Education and Experience

• Associate’s degree in Electronics, Mechatronics, Automation, or equivalent trade certification
• 3+ years of hands-on electro-mechanical experience, including automated system installation and troubleshooting
• Experience in commercial greenhouse or nursery environments preferred

Technical Skills and Competencies

• Strong electro-mechanical troubleshooting on electrical and mechanical systems
• Able to read and interpret technical drawings and schematics
• Self-directed with strong time management; calm under pressure
• Clear communicator with a professional, accountable approach

Why Join AdeptAg

• Competitive compensation package
• Generous 401(k) with company-paid contribution
• Medical, dental, and vision coverage
• Company-paid life insurance
• Voluntary life, accident, and disability insurance options
• Opportunity to work with advanced automation technology
• Significant technical growth and advancement potential
• Stable and growing North American organization

Equal Opportunity Employer

AdeptAg is an equal opportunity employer. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.