Field Service Technician - Night Shift - Seattle, WA

About the role

This hands‑on Field Service Technician position supports Rivian vehicle repairs in a collaborative, fast‑paced environment. While based at a primary location, the role may require remote work or travel to various sites, including the production plant, to provide vehicle support as business needs dictate. The posting is level‑agnostic, recruiting technicians across seniority levels.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers or directly at customer locations.
• Identify and explain Rivian product line, EV framework, tools, and accessories.
• Follow Rivian repair procedures using technical resources without compromising quality or safety.
• Conduct road tests to verify repair quality.
• Manage parts operations, including ordering, receiving, shipping, and inventory.
• Identify improvement areas and provide feedback to senior technicians or leadership.
• Support service campaigns and containment initiatives.
• Document all work and technical notes for internal and external use.
• Work collaboratively with a team spirit and maintain high‑quality work with minimal supervision.
• Communicate professionally in customer‑facing situations.
• Stay current with technical skills and complete required training.

Qualifications

• High School Diploma or GED preferred.
• Proficient with hand tools and power tools.
• Must be at least 21 years old.
• Valid driver’s license with a clean driving record (no suspensions/revocations in the past 3‑5 years).
• Ability to drive a non‑commercial truck and trailer (preferred).
• Availability for a 40‑hour work week, including weekends, holidays, and early morning/evening/overnight shifts as needed.
• Proficient with laptops or computers in Windows or Mac environments.
• Strong organizational skills, attention to detail, and eagerness to learn.
• Physical ability to lift up to 50 lb., and perform sitting, standing, walking, and frequent hand use.
• Fluent English (reading, speaking).
• Ability to read and interpret documents such as regulations, safety rules, operating and maintenance instructions, or schematics.
• Hands‑on automotive shop experience preferred; recent automotive graduates are encouraged to apply.
• Experience with electric or hybrid vehicle repair, start‑up environments, parts departments, billing, and work‑order management systems is a plus.

Technical Skills

• Low Voltage & Electrical Systems: Foundational electricity theory, safe use of a DVOM, reading electrical schematics; advanced candidates understand automotive electronics, CAN/LIN networks, and can diagnose complex faults and perform wiring repairs.
• High Voltage Systems: Knowledge of high‑voltage risks, safe power‑down procedures, PPE use, and ability to diagnose high‑voltage faults related to charging, isolation, and interlock loops.
• Chassis, Brakes & Suspension: Proficiency in tire mounting/balancing, alignments, brake component replacement, mechanical suspension diagnosis, and advanced issues such as traction control, ABS, power steering, and NVH.
• Thermal Systems: Ability to perform coolant drain‑and‑fill, handle refrigerant with 609 certification, use an A/C machine, and diagnose coolant, A/C, and HVAC issues.
• Advanced Driver Assistance Systems (ADAS): Basic understanding of ADAS features, component replacement, and calibrations; advanced knowledge of system functionality, limitations, and sensor roles.
• Body & Glass: Experience with glass removal/installation, windshield replacement, body panel adjustments, and diagnosing wind noise or water leaks.

Pay

The hourly range for Washington‑based applicants is $25.88 – $33.37. A 15% differential applies for shifts between 6:00 p.m. and 6:00 a.m. The successful candidate may also be eligible for an annual performance bonus.

Benefits

• Paid vacation and paid sick leave
• Comprehensive insurance portfolio (life, medical, dental, vision, short‑term and long‑term disability)
• 401(k) plan
• Employee Stock Purchase Program (eligibility requirements apply)
• Coverage for full‑time employees effective on the first day of employment; part‑time coverage effective the first of the month after 90 days

Schedule

Monday through Friday with rotational Saturdays. Shift hours are 4:30 p.m. – 1:00 a.m., with a 15% differential for hours worked between 6:00 p.m. and 6:00 a.m.