Field Service Technician, Night Shift - Nashville, TN
Rivian · Nashville, TN · 4 wk ago
On-siteOTHR$22.5–$33.16/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real, specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Equal Opportunity" etc. Also remove "Candidate Data Privacy and Technology" etc. Also remove "How We Use AI in Our Hiring Process". Also remove "You can apply for this role through ..." etc. Also remove "There is no fixed deadline..." etc.
We need to preserve substantive information: About Rivian (company description) maybe goes under "About the role"? Actually "About Rivian" is company overview; could be placed under "About the role" or maybe separate? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should have sections like About the role (maybe includes Rivian mission and role summary). Responsibilities (list). Qualifications (list). Skills (maybe the Spectrum of Technical Skills). Benefits (list). Pay (the salary range). Schedule (maybe mention 40-hour work week, weekends, holidays, shifts). Also maybe "Experience" could go under Qualifications or Requirements. We'll treat "Experience" as part of Qualifications.
We must not include sections with filler like "commensurate with experience". We have actual content for Pay, Benefits, Schedule.
We need to output only HTML fragment, no /, no markdown fences.
Let's extract content:
About Rivian: mission statement etc. Role Summary: hands-on Field Service Technician, support repairs, collaborative, team-oriented, dynamic fast-paced, based primary location, may require remote/travel to plant, etc. Also mention level-agnostic posting, etc.
We'll combine About Rivian and Role Summary into About the role section.
Responsibilities: bullet list from "Perform or assist with assigned vehicle diagnosis..." etc. Need to split into list items.
Qualifications: list items: High School Diploma or GED preferred; Proficient using hand/power tools; Must be at least 21; Valid driver's license clean record; Ability to drive non-commercial truck and trailer preferred; Available for 40-hour work week including weekends, holidays, shifts; Proficient with laptops/computers Windows/Mac; Strong organizational skills, attention to detail, eagerness to learn; Ability to perform physical tasks lifting up to 50 lbs, sitting, standing, walking, frequent hand use; Physical exertion may be required (list tasks); Ability to read and speak fluent English; Ability to see, read and interpret documents; This role may require regular interaction with customers etc.
Experience: Hands-on work experience in automotive shop highly preferred; recent automotive graduate encouraged; open to various levels; background in EV/hybrid repair plus; experience in start-up environments preferred; experience with parts departments, billing, work order management systems preferred.
We could incorporate Experience into Qualifications or Requirements. Since we have Qualifications section, we can include experience there.
Skills: Spectrum of Technical Skills: detailed bullet list for each area: Low Voltage & Electrical Systems, High Voltage Systems, Chassis, Brakes & Suspension, Thermal Systems, ADAS, Body & Glass. We'll make subheadings? The instruction only says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should have sections like About the role (maybe includes Rivian mission and role summary). Responsibilities (list). Qualifications (list). Skills (maybe the Spectrum of Technical Skills). Benefits (list). Pay (the salary range). Schedule (maybe mention 40-hour work week, weekends, holidays, shifts). Also maybe "Experience" could go under Qualifications or Requirements. We'll treat "Experience" as part of Qualifications.
We must not include sections with filler like "commensurate with experience". We have actual content for Pay, Benefits, Schedule.
We need to output only HTML fragment, no /, no markdown fences.
Let's extract content:
About Rivian: mission statement etc. Role Summary: hands-on Field Service Technician, support repairs, collaborative, team-oriented, dynamic fast-paced, based primary location, may require remote/travel to plant, etc. Also mention level-agnostic posting, etc.
We'll combine About Rivian and Role Summary into About the role section.
Responsibilities: bullet list from "Perform or assist with assigned vehicle diagnosis..." etc. Need to split into list items.
Qualifications: list items: High School Diploma or GED preferred; Proficient using hand/power tools; Must be at least 21; Valid driver's license clean record; Ability to drive non-commercial truck and trailer preferred; Available for 40-hour work week including weekends, holidays, shifts; Proficient with laptops/computers Windows/Mac; Strong organizational skills, attention to detail, eagerness to learn; Ability to perform physical tasks lifting up to 50 lbs, sitting, standing, walking, frequent hand use; Physical exertion may be required (list tasks); Ability to read and speak fluent English; Ability to see, read and interpret documents; This role may require regular interaction with customers etc.
Experience: Hands-on work experience in automotive shop highly preferred; recent automotive graduate encouraged; open to various levels; background in EV/hybrid repair plus; experience in start-up environments preferred; experience with parts departments, billing, work order management systems preferred.
We could incorporate Experience into Qualifications or Requirements. Since we have Qualifications section, we can include experience there.
Skills: Spectrum of Technical Skills: detailed bullet list for each area: Low Voltage & Electrical Systems, High Voltage Systems, Chassis, Brakes & Suspension, Thermal Systems, ADAS, Body & Glass. We'll make subheadings? The instruction only says use for section headings; we could still use for subheadings? Not specified but we can keep within Skills section using - and maybe include bold text. We'll just list each as a
- with description.
Benefits: "We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com."
Pay: salary range $22.50 to $33.16 per hour for Tennessee based applicants. Also note shift differential 15% for night shift 6PM-6AM. Also mention annual performance bonus eligibility.
Schedule: "Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs." Also night shift hours vary by location.
We'll create Schedule section with that.
Now ensure we don't include any boilerplate like Equal Opportunity, Candidate Data Privacy, AI usage, application instructions, etc.
We'll output HTML:
About the role
Rivian is on a mission to keep the world adventurous forever...
(include role summary)
Responsibilities
- Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations.
- Identify and explain the Rivian product line, EV framework, tools, and accessories.
- Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
- Conduct road tests to ensure the quality of repairs.
- Manage necessary parts operations, including ordering, receiving, shipping, and inventory.
- Identify areas of improvement and provide feedback to senior technicians or leadership.
- Support service campaigns and containment initiatives.
- Ensure that all work and technical notes are properly documented for internal and external use.
- Work collaboratively with a team spirit and maintain high-quality work with minimal supervision.
- Communicate with a high level of professionalism in customer-facing situations.
- Stay current with technical skills and complete required training.
Qualifications
- High School Diploma or GED is preferred.
- Proficient in using hand tools and power tools.
- Must be at least 21 years old.
- Must possess a valid driver’s license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3‑5 year period.
- Ability to drive a non‑commercial truck and trailer is preferred.
- Must be available for a 40‑hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs.
- Proficient with laptops or computers in Windows or Mac environments.
- Strong organizational skills, attention to detail, and an eagerness to learn.
- Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry.
- Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.).
- Ability to read and speak fluent English.
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
- This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
- Hands‑on work experience in an automotive shop is highly preferred; recent automotive graduates are encouraged to apply.
- Background in electric vehicle (EV) or hybrid repair is considered a plus.
- Experience in start‑up environments is preferred.
- Experience with parts departments, billing, and work order management systems is preferred.
Skills
- Low Voltage & Electrical Systems: Foundational understanding of basic electricity theory; safe use of a DVOM for circuit measurements; ability to read and leverage electrical schematics as a diagnostic resource. Advanced candidates demonstrate deep understanding of automotive electronics, CAN/LIN networks, and ability to diagnose complex faults and perform wiring repairs per manufacturer standards.
- High Voltage Systems: Understanding of risks involved with high voltage systems; ability to safely power them down and work on them using appropriate PPE. Knowledge of high voltage components and monitoring systems. Skilled technicians can diagnose complex high voltage faults related to charging, isolation, and interlock loop issues using manufacturer diagnostic processes.
- Chassis, Brakes & Suspension: Proficiency in fundamental chassis service: mount and balance tires, perform vehicle alignments, replace brake system components. Ability to diagnose mechanical suspension components and progress to repairing advanced vehicle dynamic issues related to traction control, ABS, and power steering. Top‑tier candidates adept at resolving complex drivability concerns such as Noise, Vibration, and Harshness (NVH).
- Thermal Systems: Ability to service vehicle thermal systems: coolant drain‑and‑fill, safely handle refrigerant with 609 certification. Comprehensive understanding of the entire A/C system and components. Ideal candidate can proficiently use an A/C machine and diagnose thermal system concerns, including coolant systems, air conditioning performance, and HVAC systems.
- Advanced Driver Assistance Systems (ADAS): Working knowledge of ADAS features and operation; ability to replace system components and perform necessary calibrations. Advanced understanding includes knowing functionality and limitations of the complete ADAS system and specific roles of its sensors.
- Body & Glass: Responsibilities related to vehicle body: assisting with glass removal and installation, safely replacing windshields and other glued body fixtures. Adjusting body panels to specified tolerances; diagnosing and repairing issues such as wind noise and water leaks.
Benefits
We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.
Pay
The salary range for this role is $22.50 to $33.16 per hour for Tennessee based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus. Field Service Technicians on the night shift will receive a 15% hourly shift differential on top of base hourly pay between the hours of 6PM‑6AM. Night shift hours vary by location.
Schedule
Must be available for a 40‑hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business
for subheadings? Not specified but we can keep within Skills section using - and maybe include bold text. We'll just list each as a
- with description.
Benefits: "We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com."
Pay: salary range $22.50 to $33.16 per hour for Tennessee based applicants. Also note shift differential 15% for night shift 6PM-6AM. Also mention annual performance bonus eligibility.
Schedule: "Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs." Also night shift hours vary by location.
We'll create Schedule section with that.
Now ensure we don't include any boilerplate like Equal Opportunity, Candidate Data Privacy, AI usage, application instructions, etc.
We'll output HTML:
About the role
Rivian is on a mission to keep the world adventurous forever...
(include role summary)
Responsibilities
- Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations.
- Identify and explain the Rivian product line, EV framework, tools, and accessories.
- Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
- Conduct road tests to ensure the quality of repairs.
- Manage necessary parts operations, including ordering, receiving, shipping, and inventory.
- Identify areas of improvement and provide feedback to senior technicians or leadership.
- Support service campaigns and containment initiatives.
- Ensure that all work and technical notes are properly documented for internal and external use.
- Work collaboratively with a team spirit and maintain high-quality work with minimal supervision.
- Communicate with a high level of professionalism in customer-facing situations.
- Stay current with technical skills and complete required training.
Qualifications
- High School Diploma or GED is preferred.
- Proficient in using hand tools and power tools.
- Must be at least 21 years old.
- Must possess a valid driver’s license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3‑5 year period.
- Ability to drive a non‑commercial truck and trailer is preferred.
- Must be available for a 40‑hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs.
- Proficient with laptops or computers in Windows or Mac environments.
- Strong organizational skills, attention to detail, and an eagerness to learn.
- Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry.
- Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.).
- Ability to read and speak fluent English.
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
- This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
- Hands‑on work experience in an automotive shop is highly preferred; recent automotive graduates are encouraged to apply.
- Background in electric vehicle (EV) or hybrid repair is considered a plus.
- Experience in start‑up environments is preferred.
- Experience with parts departments, billing, and work order management systems is preferred.
Skills
- Low Voltage & Electrical Systems: Foundational understanding of basic electricity theory; safe use of a DVOM for circuit measurements; ability to read and leverage electrical schematics as a diagnostic resource. Advanced candidates demonstrate deep understanding of automotive electronics, CAN/LIN networks, and ability to diagnose complex faults and perform wiring repairs per manufacturer standards.
- High Voltage Systems: Understanding of risks involved with high voltage systems; ability to safely power them down and work on them using appropriate PPE. Knowledge of high voltage components and monitoring systems. Skilled technicians can diagnose complex high voltage faults related to charging, isolation, and interlock loop issues using manufacturer diagnostic processes.
- Chassis, Brakes & Suspension: Proficiency in fundamental chassis service: mount and balance tires, perform vehicle alignments, replace brake system components. Ability to diagnose mechanical suspension components and progress to repairing advanced vehicle dynamic issues related to traction control, ABS, and power steering. Top‑tier candidates adept at resolving complex drivability concerns such as Noise, Vibration, and Harshness (NVH).
- Thermal Systems: Ability to service vehicle thermal systems: coolant drain‑and‑fill, safely handle refrigerant with 609 certification. Comprehensive understanding of the entire A/C system and components. Ideal candidate can proficiently use an A/C machine and diagnose thermal system concerns, including coolant systems, air conditioning performance, and HVAC systems.
- Advanced Driver Assistance Systems (ADAS): Working knowledge of ADAS features and operation; ability to replace system components and perform necessary calibrations. Advanced understanding includes knowing functionality and limitations of the complete ADAS system and specific roles of its sensors.
- Body & Glass: Responsibilities related to vehicle body: assisting with glass removal and installation, safely replacing windshields and other glued body fixtures. Adjusting body panels to specified tolerances; diagnosing and repairing issues such as wind noise and water leaks.
Benefits
We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.
Pay
The salary range for this role is $22.50 to $33.16 per hour for Tennessee based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus. Field Service Technicians on the night shift will receive a 15% hourly shift differential on top of base hourly pay between the hours of 6PM‑6AM. Night shift hours vary by location.
Schedule
Must be available for a 40‑hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business
About the role
Rivian is on a mission to keep the world adventurous forever...
(include role summary)Responsibilities
- Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations.
- Identify and explain the Rivian product line, EV framework, tools, and accessories.
- Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
- Conduct road tests to ensure the quality of repairs.
- Manage necessary parts operations, including ordering, receiving, shipping, and inventory.
- Identify areas of improvement and provide feedback to senior technicians or leadership.
- Support service campaigns and containment initiatives.
- Ensure that all work and technical notes are properly documented for internal and external use.
- Work collaboratively with a team spirit and maintain high-quality work with minimal supervision.
- Communicate with a high level of professionalism in customer-facing situations.
- Stay current with technical skills and complete required training.
Qualifications
- High School Diploma or GED is preferred.
- Proficient in using hand tools and power tools.
- Must be at least 21 years old.
- Must possess a valid driver’s license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3‑5 year period.
- Ability to drive a non‑commercial truck and trailer is preferred.
- Must be available for a 40‑hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs.
- Proficient with laptops or computers in Windows or Mac environments.
- Strong organizational skills, attention to detail, and an eagerness to learn.
- Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry.
- Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.).
- Ability to read and speak fluent English.
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
- This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
- Hands‑on work experience in an automotive shop is highly preferred; recent automotive graduates are encouraged to apply.
- Background in electric vehicle (EV) or hybrid repair is considered a plus.
- Experience in start‑up environments is preferred.
- Experience with parts departments, billing, and work order management systems is preferred.
Skills
- Low Voltage & Electrical Systems: Foundational understanding of basic electricity theory; safe use of a DVOM for circuit measurements; ability to read and leverage electrical schematics as a diagnostic resource. Advanced candidates demonstrate deep understanding of automotive electronics, CAN/LIN networks, and ability to diagnose complex faults and perform wiring repairs per manufacturer standards.
- High Voltage Systems: Understanding of risks involved with high voltage systems; ability to safely power them down and work on them using appropriate PPE. Knowledge of high voltage components and monitoring systems. Skilled technicians can diagnose complex high voltage faults related to charging, isolation, and interlock loop issues using manufacturer diagnostic processes.
- Chassis, Brakes & Suspension: Proficiency in fundamental chassis service: mount and balance tires, perform vehicle alignments, replace brake system components. Ability to diagnose mechanical suspension components and progress to repairing advanced vehicle dynamic issues related to traction control, ABS, and power steering. Top‑tier candidates adept at resolving complex drivability concerns such as Noise, Vibration, and Harshness (NVH).
- Thermal Systems: Ability to service vehicle thermal systems: coolant drain‑and‑fill, safely handle refrigerant with 609 certification. Comprehensive understanding of the entire A/C system and components. Ideal candidate can proficiently use an A/C machine and diagnose thermal system concerns, including coolant systems, air conditioning performance, and HVAC systems.
- Advanced Driver Assistance Systems (ADAS): Working knowledge of ADAS features and operation; ability to replace system components and perform necessary calibrations. Advanced understanding includes knowing functionality and limitations of the complete ADAS system and specific roles of its sensors.
- Body & Glass: Responsibilities related to vehicle body: assisting with glass removal and installation, safely replacing windshields and other glued body fixtures. Adjusting body panels to specified tolerances; diagnosing and repairing issues such as wind noise and water leaks.
Benefits
We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.
Pay
The salary range for this role is $22.50 to $33.16 per hour for Tennessee based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus. Field Service Technicians on the night shift will receive a 15% hourly shift differential on top of base hourly pay between the hours of 6PM‑6AM. Night shift hours vary by location.
Schedule
Must be available for a 40‑hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business