Field Service Technician (Level 2)

PepsiCo Equipment Services (PES) – $26.35 / hour

About the role

A skilled position responsible for installation, set-up, repair, and ongoing maintenance of vending, cooling, fountain, ice, and frozen beverage equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine repairs or replacements, and works independently with frequent customer contact.

May require lifting, carrying, pulling, and/or moving between 20 and 45 pounds repeatedly over the workday. Requires kneeling, squatting, crouching, crawling, and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.

Responsibilities

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload equipment with products as necessary
• Repair and maintain sealed refrigeration systems
• Complete all refrigerant documentation in accordance with EPA regulations
• Educate customers on basic equipment repair and upkeep procedures
• Install equipment by making holes, routing lines, connecting water and gas supply, and finding drains for units with ice
• For box syrup, build racks and connect lines
• Fill installed equipment and adjust to proper mixture
• Drive to location, evaluate situation, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationships with contacts at service calls
• Complete documentation on e-pad after each call
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
• Follow all safety requirements, regulations, and processes
• Follow all driving rules and regulations when operating company vehicle
• Maintain OEM Certifications
• Regular, reliable, predictable attendance

Requirements

• 18 years or older
• 21 years or older if a Valid U.S. CDL is required
• Ability to communicate effectively in English if CDL required
• CDL license with Non-Excepted Interstate Status (if applicable)
  Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted. In Stockton, CA, only non-excepted interstate status is accepted.
• Pass DOT Physical and DOT Road-test if required
• Adhere to DOT Regulations

Helpful Experience

• Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
• Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
• Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
• Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
• Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
• Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

Pay

$26.35 / hour