Field Service Technician – Industrial Controls & Combustion

About the role

Support refining and petrochemical customers across the Charlotte, NC region. Serve as a field expert—commissioning, troubleshooting, and maintaining industrial combustion, electrical, and control systems.

Responsibilities

• Travel from home base to customer sites to perform preventive maintenance, troubleshooting, testing, and commissioning of industrial equipment.
• Service and support electrical, mechanical, and control systems, including PLCs (Allen Bradley, GE), VFDs, motors, pumps, valves, actuators, positioners, combustion/vapor control equipment, and emissions monitoring systems.
• Commission, troubleshoot, and modify industrial control systems, including PLC logic, PID loops, HMIs, and related devices.
• Diagnose and resolve electrical, controls, and instrumentation issues in live industrial environments using safe, effective work practices.
• Participate in an on-call rotation to support urgent customer needs.
• Maintain accurate technical documentation, including redlines on drawings and schematics.
• Perform work in confined spaces while following all required safety and entry procedures.
• Build strong customer relationships through clear, professional, and proactive communication.

Requirements

• Hands-on experience modifying, diagnosing, and troubleshooting PLC-based control systems, including Allen Bradley, GE, or similar platforms.
• Working knowledge and application of NFPA 70E electrical safety standards.
• Ability to read and interpret P&IDs, electrical schematics, and fabrication drawings.
• Willingness and ability to travel 75% or more within the assigned region.
• Ability to obtain a Transportation Worker Identification Credential (TWIC) within six (6) weeks of employment.
• Valid driver’s license with the ability to operate a company vehicle.
• Physical & Work Environment Requirements: Ability to lift up to 50 lbs occasionally and 25 lbs routinely; ability to bend, stoop, crawl, climb, and maneuver around industrial equipment and piping; ability to work in outdoor environments, sometimes for extended or irregular workdays; ability to enter and work in confined or enclosed spaces for extended periods; visual and auditory capability to safely perform electrical and mechanical diagnostics.

Qualifications

• Field service experience in petrochemical, refining, power generation, renewable energy, pulp & paper, or food processing industries.
• Strong experience with industrial electrical and electronic equipment, including motors, VFDs, valves, actuators, and transmitters.
• Experience programming, calibrating, and configuring instrumentation, including 4–20 mA loop devices.
• Prior commissioning experience on complex industrial or combustion systems.

Skills

• PLC-based control systems (Allen Bradley, GE).
• Electrical safety standards (NFPA 70E).
• Reading and interpreting P&IDs, electrical schematics, and fabrication drawings.
• Ability to travel 75% or more within the assigned region.
• Obtaining a TWIC within six weeks of employment.
• Physical and work environment requirements (lifting, bending, climbing, etc.).
• Clear, professional, and proactive communication skills.

Benefits

• $35 - $47 per hour pay range.
• Variable pay, issued as a monetary bonus or in another form.
• Comprehensive benefits package including medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, retirement, paid vacation/time off, educational assistance, and more.

Pay

This role is eligible for variable pay, issued as a monetary bonus or in another form.

Schedule

Travel from home base to customer sites to perform preventive maintenance, troubleshooting, testing, and commissioning of industrial equipment.