Field Service Technician II – OH HVAC

About the role

MEPPI's Service Center Division (SCD) is seeking a skilled and service‑oriented Field Service Technician – IT Cooling to support and maintain advanced IT cooling products and electro‑mechanical equipment. In this hands‑on position you will provide on‑site technical services, troubleshoot complex refrigeration systems, and ensure peak performance of mission‑critical cooling systems for our customers.

Responsibilities

• Perform start‑up services, preventative and remedial maintenance, field modifications, and testing of IT cooling and electro‑mechanical equipment at customer locations.
• Identify issues in refrigeration and electro‑mechanical systems using schematics, mechanical drawings, and testing tools; complete repairs or component replacements as needed.
• Execute refrigerant‑related tasks, including leak detection, reclamation, evacuation, and charging of R410A systems.
• Troubleshoot and repair HVAC electrical and control systems to restore functionality and performance.
• Provide technical support to internal teams, third‑party service partners, and end users.
• Test returned equipment and components to assess defects and determine operational readiness.
• Participate in a rotating on‑call schedule to provide emergency field support when needed.
• Maintain detailed documentation of all service visits, repairs, and installations.
• Offer field assistance for power equipment installations and related technical activities.
• Submit timely and accurate expense reports in accordance with company travel and reimbursement policies.
• Represent the Service Center Division positively by collaborating with other departments, suppliers, and customers.

Requirements

• Associate degree in HVAC, Electrical, Electronics, or a related technical field, with 2–5 years of experience troubleshooting and repairing HVAC or refrigeration systems (or equivalent education and experience).
• EPA Section 608 certification (required).
• Advanced proficiency in using mechanical and electronic test equipment; ability to read schematics, blueprints, and technical documents.
• Strong analytical and problem‑solving skills with the ability to identify root causes and implement solutions.
• Excellent interpersonal and verbal communication skills for working with customers, team members, and vendors.
• Intermediate computer skills, including Microsoft Office, timekeeping, and expense reporting systems.
• Valid driver’s license required for travel to customer sites and use of rental vehicles.

Benefits

• Comprehensive health coverage: MEPPI covers 90% of medical, dental, and vision insurance costs.
• 401(k) retirement plan with up to 4% company match.
• Vacation accrual after 90 days and 12 paid holidays annually.
• Professional development through training programs and educational support.
• Profit sharing and exclusive employee discounts on MEPPI products and services.

Why MEPPI?

As a U.S. affiliate of Mitsubishi Electric, MEPPI is a leader in cutting‑edge power systems and rail transportation solutions. Your work powers industries and communities, and you’ll join a team that values contributions and fosters innovation in every role.