Field Service Technician II (Deployable)

Responsibilities

• Conduct advanced maintenance and repair tasks on aerospace and defense systems.
• Lead the installation and commissioning of equipment, ensuring adherence to specifications.
• Troubleshoot complex technical issues and collaborate with engineering teams for resolution.
• Mentor and provide guidance to junior field service technicians.
• Deliver detailed training sessions to customers on equipment operation and maintenance.
• Maintain and update comprehensive records of maintenance activities and equipment status.
• Ensure all fieldwork complies with safety standards and regulations.
• Manage and track inventory of spare parts, tools, and equipment.
• Produce detailed technical reports for internal and customer review.
• Travel to customer sites as necessary, including potential international locations.

Qualifications

• You Must Have:
• A high school diploma or GED equivalent.
• 1+ years of experience as a technician or in a related field.
• Higher level relevant degree may substitute for experience.
• Basic understanding of technical schematics, diagrams, blueprints, manuals, and/or publications.
• Experience using troubleshooting techniques.
• Understanding of electrical wiring concepts.
• Ability to frequently travel outside the continental US, typically for extended periods of time.
• Current/ valid passport and be able to obtain a visa to travel internationally.
• Successfully pass a pre-deployment medical assessment.
• Ability to meet current DoD and Combatant Command requirements for deployed locations.
• Successfully pass a pre-deployment medical assessment.
• Must be willing and able to work extended hours, holidays and shift schedules as required.
• Current/ valid passport and be able to obtain a visa to travel internationally.
• We Prefer:
• An associate's degree in a related field of study.
• Experience with FCC or FCC General Radio Operator License (GROL).
• Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.
• Basic understanding of Spectrometer, Oscilloscope, and/or Pitot Static equipment gauges.
• Background in the Aerospace and Defense Industry, the US Department of Defense, or US Military.
• Experience with software and firmware updates for technical equipment.
• Strong customer service and communication skills.

Essential Functions

• Ability to lift up to 50 lbs regularly.
• Ability to stand and walk for extended periods during the work shift.
• Hand and finger dexterity to work with small mechanical components and tools.
• Ability to work in a noisy environment with potential exposure to hazardous materials.
• Ability to travel frequently to customer locations, sometimes on short notice.
• Ability to work in a combination of office and field environments.
• Ability to read detailed technical manuals, schematics, and computer screens.
• Ability to inspect and troubleshoot equipment and systems accurately.
• Ability to hear and understand spoken communication in noisy environments, such as industrial sites or construction areas.
• Ability to detect auditory signals from machinery or equipment, which may indicate issues.
• Ability to navigate various work environments, including climbing ladders, crawling in confined spaces, and working at heights.
• Ability to follow detailed instructions and adhere to safety protocols.
• Strong awareness of safety protocols and ability to adhere to safety guidelines in potentially hazardous environments.
• Ability to identify and mitigate potential safety hazards.

Benefits

• Medical, dental, and vision plans.
• 401(k) with 150% match up to 6%.
• Life insurance.
• 3 weeks paid time off.
• Tuition reimbursement.

About the Role

• The Field Service Technician II provides advanced technical maintenance, repair, and support services on equipment.
• This role requires expertise in diagnosing and resolving complex technical issues, along with the ability to guide and support junior technicians.
• The technician will also collaborate closely with engineering teams to implement solutions and improve product performance.
• The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems.
• Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support.
• IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries.