Field Service Technician II - Denver, CO. (part-time)

At NCR Atleos, headquartered in Atlanta, we expand financial access through optimized branch solutions, improved operational efficiency, and maximized self-service availability for financial institutions and retailers worldwide. Our 20,000 dedicated employees have earned us the #12 spot on Newsweek’s 2025 Top 100 Global Most Loved Workplaces® list.

About the role

The Part-Time Field Service Technician is an hourly, non-exempt position delivering frontline field support to ensure reliable operation of deployed equipment and systems. This flexible, part-time role involves onsite service, including first and second-line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management. Assignments are scheduled based on operational demand, peak service periods, and contractual maintenance requirements.

Responsibilities

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments
• Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation
• Accurately record time worked, tasks completed, and service outcomes in designated service management tools
• Follow documented service procedures, safety guidelines, and site-specific requirements
• Escalate unresolved or complex issues to higher-level technical support teams as directed
• Provide basic status updates and participate in service coordination touchpoints when scheduled

Requirements

• High school diploma or equivalent
• Local candidate to the Denver, CO area
• Authorized to work in the U.S.
• At least 19 years of age
• 1+ years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable)
• Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment
• Ability to follow written procedures, safety requirements, and work instructions
• Valid driver’s license with an acceptable driving record and ability to travel to field sites
• Ability to complete background checks, safety training, and required certifications, as applicable

Preferred Qualifications

• Technical or vocational training in electronics, mechanics, IT, engineering, or related fields
• Enrollment in or completion of a technical, engineering, or trade school program
• Prior experience supporting field-based equipment or distributed technology environments
• Familiarity with service ticketing, work order, or preventive maintenance systems

Pay

Hourly pay range: $21.42 per hour, based on experience, technical background, and assignment type.

Schedule

Part-time, variable hours of up to 19 hours per week based on business needs; hours are not guaranteed. Example shifts include:

• 2 days per week (Sat/Sun – 9 hours per day) in non-8-hour OT states
• 3 days per week (Fri/Sat/Sun – 6 hours per day)
• 4 days per week (Sat/Sun/Mon/Tue – 4 hours per day)

Actual schedules may vary depending on service demand, site requirements, and technician availability.

Benefits

Full-time employee benefits (not applicable to this part-time role) include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k