Field Service Technician II

Essential Duties and Responsibilities

• Plan and execute site installation activities for Reciprocating Compression equipment.
• Investigate and resolve customer reports of technical problems with equipment.
• Eliminate future operational or service difficulties by performing preventative maintenance as requested by the customer.
• Through accepted standard troubleshooting processes, diagnose and correct engine problems and / or compressor problems.
• Perform testing of equipment in the field.
• Perform minor repairs, major repairs or corrective maintenance on customer equipment including reciprocating engines and compressors.
• Complete daily safety checks and report safety concerns.
• Monitor key and critical operating variables and other process data to ensure that the engine and compressor units are operating within design parameters.
• On-site, attend operations meetings with client personnel to proactively identify issues and lead the efforts to resolve them.
• Participate in construction activities to ensure process designs are used for operational and safety, identifying improvements in unit operations based on actual field experience.
• Learn, share, and implement best practices with extended Reciprocating Compression Engineering, Sales, and Operations team members.
• Establish working relationships with key customer contacts including operators, engineering and maintenance personnel to proactively cultivate the customer relationship and manager long term and short-term issues.
• Participate in safety and environmental reviews.

Qualifications

• Minimum of 3+ years of experience in Reciprocating Compression.
• Matures, with the ability to take direction and thick on the fly based on the type of work and needs of the customer / business.
• Well-developed administrative and organizational skills, Results oriented with a sense of urgency.
• Good verbal and written communication skills and above average interpersonal skills are required.
• Clear, concise, and accurate service reporting is required.
• Associate's degree with a technical concentration (bachelor’s degree preferred) or equivalent work experience (minimum).
• Formal training in a technical certificate program.
• Technical training in the oil and gas industry or associated industry.
• Master the Core competencies: Basic tools, Basic Engine & Compressor Theory, Basic Product Knowledge, Cooper Bessemer, Ajax, Superior Engine, Superior Compressor, Gemini Compressor, Clark, Waukesha, Dresser, Caterpillar, Basic Shop Math Skills, Basic Computer skills - Word & Excel, Equipment Documentation e.g. drawings etc.