Field Service Technician II
About the role
Field Service Technicians contribute to our mission of saving and sustaining lives by working independently to complete repairs on lifesaving medical devices. By completing these repairs in a timely fashion, the device can be returned to usage by the hospital who has rented or purchased it.
Responsibilities
- Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
- Ability to troubleshoot devices and repair any malfunctioning components.
- Ability to use the appropriate tools in making required adjustments and repairs.
- Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
- Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
- Generate service revenue and complete activities required under service contract.
- Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.
Requirements
- High School Diploma or GED required
- Must be at least 21 years of age
- Valid driver’s license
- Obtain and maintain a DOT physical card required
- Prior technical or mechanical repair work required
Qualifications
- Applicable technical or trade school training preferred
Skills
- Strong troubleshooting and problem-solving skills
- Proficiency in using diagnostic tools and equipment
- Excellent communication and customer service skills
- Ability to work independently and manage time effectively
Benefits
Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.
Pay
The estimated base salary for this position is $48,000 - $66,000.
Schedule
This role requires on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.